Jayden Matzke
Green Bay,WI
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Door County Medical Center
Sturgeon Bay, WI
08.2023 - Current
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Ensured that all medical equipment was properly maintained and sterilized.
- Helped create a safe environment by following infection control policies.
- Provided direct patient care and assistance to healthcare team members.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Patient Service Representative
Door County Medical Center
Sturgeon Bay, WI
01.2023 - Current
- Assembled registration paperwork and placed identification bands on patient.
- Verified demographics and insurance information to register patients in computer system.
- Provided directions and information to patients and families, enhancing their hospital experience.
- Adhered to HIPAA regulations when handling confidential patient information.
- Greeted patients upon arrival and directed them to the appropriate area.
Host/Server
Sonny's Pizzeria
Sturgeon Bay, WI
12.2021 - 03.2024
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Accepted payments from guests for dine-in and take-out foods.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Seasonal Beauty Advisor
Ulta Beauty Inc.
Green Bay, WI
11.2022 - 01.2023
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Online Grocery Associate
Walmart
Sturgeon Bay, WI
01.2020 - 03.2022
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Utilized social media and digital platforms to research and connect with potential clients and brands.
- Scanned items when pulling from shelves to update system stock information.
- Provided customer support for technical issues related to the online ordering process.
Education
Associate Degree in Nursing - Nursing
Northeast Wisconsin Technical College
Green Bay, WI12-2026
Technical Diploma - Practical Nursing
Northeast Wisconsin Technical College
Green Bay, WI12-2025
Certificate - Nursing Assistant
Northeast Wisconsin Technical College
Green Bay, WI05-2024
Certificate - Healthcare Customer Service Representative
Northeast Wisconsin Technical College
Green Bay, WI12-2023
Certificate - Business Software Esstenials
Northeast Wisconsin Technical College
Green Bay, WI05-2022
High School Diploma -
Southern Door High School
Brussels, WI05-2022
Skills
- Infection prevention
- Vital signs monitoring
- Restocking supplies
- Active listening
- Compassionate care
- Vitals documentation
Timeline
Patient Care Technician
Door County Medical Center
08.2023 - Current
Patient Service Representative
Door County Medical Center
01.2023 - Current
Seasonal Beauty Advisor
Ulta Beauty Inc.
11.2022 - 01.2023
Host/Server
Sonny's Pizzeria
12.2021 - 03.2024
Online Grocery Associate
Walmart
01.2020 - 03.2022
Associate Degree in Nursing - Nursing
Northeast Wisconsin Technical College
Technical Diploma - Practical Nursing
Northeast Wisconsin Technical College
Certificate - Nursing Assistant
Northeast Wisconsin Technical College
Certificate - Healthcare Customer Service Representative
Northeast Wisconsin Technical College
Certificate - Business Software Esstenials
Northeast Wisconsin Technical College
High School Diploma -
Southern Door High School
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