Motivated professional with experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
4
4
years of professional experience
Work History
Executive Administrative Assistant
Arizona Department of Health Services, ADHS
Phoenix, AZ
02.2022 - Current
Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
Coordinated meeting and work schedules for staff teams and executives.
Addressed all areas of operations, including procedures, policies, and workflows, to revitalize bureau operations.
Updated and created state asset tracking systems to enhance operations.
Coordinated with external vendors to obtain quotes and negotiate pricing agreements.
Acted as a liaison between internal departments and external suppliers and vendors when necessary during negotiations or other contractual matters requiring input from both sides.
Assisted in recruiting, onboarding and training new employees.
Analyzed data from various sources to identify trends and make recommendations for improvement.
Assistant Manager
Bruster's Real Ice Cream
Glendale, AZ
03.2021 - 02.2022
Implemented training processes for new hires and oversaw department managers, shift leads, and production personnel.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Supervised daily operations including scheduling shifts, assigning duties.
Crew Leader
Bruster's Real Ice Cream
Glendale, AZ
07.2020 - 03.2021
Managed multiple employees in various job tasks throughout phases of project completion.
Completed minor adjustments and repairs to assigned equipment.
Established and maintained professional working relationships with employees.
Delegated daily tasks to team members to optimize group productivity.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
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