JAYDEN MCLEAN
Bronx,NY
Summary
Detail-oriented Customer Service Professional skilled in cash handling and customer relations. Resolved complaints efficiently while ensuring a well-organized environment. Experienced Tutor who enhances student understanding and confidence through tailored instruction and innovative teaching strategies.
Overview
9
9
years of professional experience
Work History
Tutor
University at Albany
Albany, USA
08.2024 - 10.2025
- Motivated students to develop learning strategies, enhancing self-confidence and minimizing fear of failure.
- Supported students in developing effective study habits and exam strategies to improve performance.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Conducted review sessions to help students prepare for tests.
- Collaborated with teachers and administrators to determine how best to support student success.
- Reviewed computer science material with students, guiding them to discover correct answers and deepen understanding.
FRONT END ASSISTANT
Costco
Bronx, USA
05.2023 - 07.2025
- Resolved customer inquiries on front end functionality, enhancing user experience through technical support.
- Analyzed customer feedback data to pinpoint improvement areas in front end design, contributing to overall satisfaction.
- Cultivated customer service skills by delivering efficient, accurate service, ensuring positive interactions.
Babysitter
Perion
The Bronx, USA
04.2017 - 04.2024
- Demonstrated organization, hygiene, and sharing by teaching children through example.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Helped children complete homework assignments and school projects.
- Ensured safety by monitoring children's play activities.
- Fostered physical and social skill development by supervising children on playground.
CASHIER
Burlington
Bronx, USA
03.2023 - 05.2023
- Operated cash register, processing payments, returns, and exchanges with accuracy to ensure customer satisfaction.
- Accurately processed customer payments using cash, credit cards, and checks.
- Delivered efficient and courteous service to customers, contributing to a positive shopping environment.
- Resolved customer complaints and inquiries courteously and efficiently, enhancing overall customer experience.
- Developed strong customer service skills by providing efficient and accurate service.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Volunteer
Freedom and Citizenship
New York, USA
07.2022 - 02.2023
- Coordinated special events and programs to enhance community engagement.
- Organized and planned events to ensure engaging and smooth experiences for participants.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Facilitated group discussions and activities addressing diverse community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
Education
BBA - Business Economics
University At Albany
Albany, NY06.2027
Skills
- Curriculum development
- Lesson planning
- Custom learning plans
- In-person tutoring
- Learner assessment
- Student motivation
- Learning strategies
- Verbal and Written Communication
- Rapport building
- Flexible/Adaptable
- Time Management Skills
- Problem-solving skills
- Order Taking
- Relationship building
- Academic feedback
- Hospitality and Accommodation
- Relationship building
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Tutor
University at Albany
08.2024 - 10.2025
FRONT END ASSISTANT
Costco
05.2023 - 07.2025
CASHIER
Burlington
03.2023 - 05.2023
Volunteer
Freedom and Citizenship
07.2022 - 02.2023
Babysitter
Perion
04.2017 - 04.2024
BBA - Business Economics
University At Albany