Jayden McNiel
Oklahoma City,OK
Summary
Methodical Surgical Scheduler proficient in obtaining insurance authorizations, supporting billing, and helping surgical teams be correctly prepared for each operation. Seeking challenging new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgical Scheduler
Affiliated Anesthesiologist
Oklahoma City, OK
06.2022 - 06.2023
- Located scheduling barriers and implemented appropriate solutions.
- Routed case confirmations and made schedule updates each day.
- Developed a comprehensive tracking system for all scheduled surgeries, ensuring timely completion of paperwork.
- Acted as liaison between surgeons, anesthesiologists, nurses and other medical staff regarding surgical schedules.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
CNA
Holiday Heights
Norman, OK
02.2020 - 06.2020
- Conducted patient education on health maintenance and disease prevention.
- Assisted residents in preparing for activities and social programs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Documented patient care services by charting in designated areas.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Used mobility devices to transport patients.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Answered patient call lights promptly and responded to requests appropriately.
Cashier
7/11 Convenience Store
Oklahoma City, OK
01.2017 - 10.2017
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for rewards program.
- Followed company security procedures for handling large sums of money.
- Used suggestive selling techniques to promote add-on sales.
- Answered phone calls to assist customers with questions and orders.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Built and maintained productive relationships with employees.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
P1
Mazzios
Choctaw, OK
04.2016 - 11.2016
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Hostess
First Watch
Edmond, OK
08.2015 - 01.2016
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Assisted in preparing the restaurant for opening and closing shifts.
- Greeted customers and provided them with menus.
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Education
High School Diploma -
Choctaw High School
Choctaw, OK05-2018
Skills
- HIPAA compliance
- Medical terminology
- Scheduling expertise
- Telephone management
Affiliations
- I have some schooling in Esthetician I need to go back and finish and then I will have my license for that.
Accomplishments
- I was on the Honor role in high school.
Certification
- Working on my esthetician license as well as my CMA certification.
Languages
English
Professional
Timeline
Surgical Scheduler
Affiliated Anesthesiologist
06.2022 - 06.2023
CNA
Holiday Heights
02.2020 - 06.2020
Cashier
7/11 Convenience Store
01.2017 - 10.2017
P1
Mazzios
04.2016 - 11.2016
Hostess
First Watch
08.2015 - 01.2016
High School Diploma -
Choctaw High School
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