Dedicated store associate with strong skills in customer service, team collaboration, and problem-solving. Committed to enhancing customer experiences and mentoring team members to achieve operational excellence.
Overview
1
1
year of professional experience
Work History
Training Manager
McDonald's
Yonkers
01.2024 - 11.2024
Developed training materials for employee onboarding programs.
Conducted training sessions on company policies and procedures.
Assisted in evaluating training effectiveness through participant feedback.
Supported management in identifying training needs within teams.
Maintained records of employee training progress and certifications.
Organized and coordinated training sessions for new employees.
Mentored team members to succeed and advance within department and company.
Store Associate
Five Below
Yonkers
11.2024 - 01.2025
Assisted customers with product selection and inquiries.
Stocked shelves and organized merchandise for easy access.
Operated the cash register for customer transactions efficiently.
Ensured the cleanliness and tidiness of the store.
Maintained cleanliness and order in the store environment.
Collaborated with team members to restock inventory.
Handled customer complaints with professionalism and care.