Jayden Moore
Detroit,MI
Summary
A dedicated and open minded team player with a strong passion for sales & marketing. I thrive on hard work ethic and learning opportunities to achieve success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, marketing, community, management, accounting and inventory. Dedicated to build knowledge of company products and services to obtain outstanding customer service. Also a results-driven program manager with first rate presentation, event planning, and project management skills. Adept at coordinating community fundraising opportunities, events, and connections. Also very knowledgeable on managing information databases and overseeing the annual planning process to maintain great relationships & build community awareness.
Overview
6
6
years of professional experience
Work History
Assistant Manager/Community Specialist
Vuori Clothing
06.2023 - Current
- Established partnerships with local organizations to provide resources and assistance within the community.
- Actively participated in professional networks and attended industry conferences/workouts to stay informed on best practices and emerging trends within the field of community development.
- Identified great opportunities and prepared proposals, successfully securing funding for various community initiatives.
- Connected individuals with available and relevant resources.
- Developed a comprehensive social media strategy to increase online presence and foster a sense of unity among community members.
- Developed public events, workouts, & community collaborations
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed senior-level personnel working in marketing and sales capacities.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager/Personal Stylist Assistant
State & Liberty Clothing
09.2022 - 05.2023
- Assist sales manager with strategy & implementation development
- Develop strategic plans to expand customer base & ensure the company maintains a strong presence in the industry
- Knowledge of the industry's climate & competition
- Orient the new sales staff & focus on improving the job performance & sales of existing staff
- Understand the importance of rewarding & recognizing team members who do a stellar job & show great initiative
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Provided emotional support and companionship to clients.
- Conducted thorough research on current fashion trends to provide informed styling suggestions to clients.
- Selected clothes that flattered individual body types and capitalized on current trends.
- Networked within select groups to increase client base and generate sales.
- Prepared clients for special events such as weddings or award ceremonies by coordinating head-to-toe looks that garnered praise and admiration from peers.
Assistant Manager
Lids
07.2022 - 09.2022
- Maintain knowledge of all products available in store & the store layout
- Assisting the store manager in all aspects of the management process
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Ensure the store meets all safety standards
- Created interior displays to promote products in alignment with corporate sales objectives.
- Ensure a visually pleasing & clean store environment for customers
- Building & maintaining a positive work environment for all team members
- Complete stores closing procedures multiple times per week.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assist in search for best candidates throughout the interview process
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager/ Specialist
Nike
05.2021 - 06.2022
- Established team priorities, maintained schedules and monitored performance.
- Developed strong working relationships with staff, fostering a positive work environment.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects & tasks.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created visual displays to highlight new and featured products.
Fulfillment Lead
Target
08.2019 - 05.2021
- Read orders to determine catalog numbers, colors and quantities of merchandise
- Greeted customers and directed to requested products.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
- Compared merchandise invoices to items actually received to ensure that shipments were correct.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Prepared and checked outbound shipments for accuracy.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Selected and filled orders from stock to fulfill customer requirements.
CASHIER
Marcs
05.2019 - 07.2019
- Greeted and informed customers of products, fostering positive store experiences
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Provided efficient and courteous service to customers
- Resolved and de-escalated issues to address customer concerns
- Leveraged POS system to perform purchase transactions for team members and customers
- Enforced store safety and cleanliness standards, reducing hazards
- Built and maintained positive working relationships with co-workers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
CHEF, WINDOW WORKER
McDonald's
08.2018 - 04.2019
- Trained cooks and food preparation workers in cooking techniques and kitchen processes
- Make sure proper product is in bags before giving to customer
- Go through safety protocols each night to clean Kitchen
- Developed marketing or outreach media to communicate sustainability issues, procedures or objectives.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
- Optimized inventory management by implementing an organized system for tracking stock levels and ordering supplies as needed.
- Provided expert guidance on industry best practices, helping the company stay competitive in a rapidly changing market landscape.
Education
Bachelor of Arts - Business Communications
Wayne State University
Detroit, MI05.2026
Associates in Arts / Business Candidate -
Cuyahoga Community College
Cleveland, OHBusiness Communications -
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Solon High School
Solon, OH06.2020
Skills
- Team Leadership
- Sales Strategies
- Community Engagement
- Presentation Development
- Proposal Development
- Brand Promotion
- Marketing Analytics
- Microsoft Office
- Social Media Marketing
- Promotional Events
- Influencer Marketing
Personal Information
Title: Assistant Manager/Community Specialist
Hobbies
- AAU 13U Spring-Summer Girls Volleyball Coach
- Participate in 7v7 Flag Football League weekly
- Personal clothing brand "@Kolthebrand"
- Volunteer Referee
Activities
- Varsity Basketball Captain (2018-2020)
- Varsity Track & Field Captain (2017-2020)
- Varsity Football Captain (2019-2020)
- Solon Middle School Grades 5-6 Volleyball Coach (2020-2022)
Timeline
Assistant Manager/Community Specialist
Vuori Clothing
06.2023 - Current
Assistant Manager/Personal Stylist Assistant
State & Liberty Clothing
09.2022 - 05.2023
Assistant Manager
Lids
07.2022 - 09.2022
Assistant Manager/ Specialist
Nike
05.2021 - 06.2022
Fulfillment Lead
Target
08.2019 - 05.2021
CASHIER
Marcs
05.2019 - 07.2019
CHEF, WINDOW WORKER
McDonald's
08.2018 - 04.2019
Bachelor of Arts - Business Communications
Wayne State University
Associates in Arts / Business Candidate -
Cuyahoga Community College
Business Communications -
Eastern Michigan University
High School Diploma -
Solon High School