Jayden Murray
La Grange,TX
Summary
I am a proven team member with a track record of enhancing customer satisfaction and loyalty at Whataburger, I adept in complaint resolution and sanitation standards. I for sure excels in customer engagement and maintaining high safety protocols, demonstrating exceptional problem-solving and teamwork skills. I got employee of the month for outstanding service and support, ensuring operational excellence during peak periods. I'm motivated team member committed to contributing to business success. I had experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. I'm eager to learn with aptitude for applying new knowledge with skill and efficiency. I was basically a Manager in a team member position.
Overview
4
4
years of professional experience
Work History
Team Member
McDonald's
05.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Whatabuger
08.2022 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Helped with Food Safety, NSF ready.
Team Member
Whataburger
05.2023 - 08.2023
- I was transferred here for a short while working at the La Grange location over the summer. Same qualities as before.
Cook
Sonic
02.2022 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Restaurant Hostess
La Marina Restaurant
03.2020 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
No Degree -
La Grange ISD
La Grange, TXHigh School Diploma -
Edna High School
Edna, TX08.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Inventory control and record keeping
- Customer Engagement
- Organization and prioritization
- Complaint resolution
- Customer loyalty
- Sanitation Standards
Timeline
Team Member
McDonald's
05.2024 - 08.2024
Team Member
Whataburger
05.2023 - 08.2023
Team Member
Whatabuger
08.2022 - 02.2024
Cook
Sonic
02.2022 - 08.2022
Restaurant Hostess
La Marina Restaurant
03.2020 - 12.2021
No Degree -
La Grange ISD
High School Diploma -
Edna High School