Jayden Oltmans
Fremont,CA
Summary
As a Barista with proven expertise in customer satisfaction and team collaboration I strive to make the people as well as the environment as happy and welcoming as possible. I've Excelled in conflict mediation and inventory management, enhancing team efficiency and reducing waste. Confident and known for exceptional interpersonal communication and attention to detail, significantly improving overall environment, customer loyalty, and sales through personalized service. Skilled in cash handling and training, fostering a dependable, trustworthy, and productive work ethic. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to unexpected life or work situations. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
04.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
Robertson High School
Fremont, CA06.2022
Skills
Friendly and outgoing
Team Player
Opening and closing duties
Cash Handling
Professional Demeanor
Conflict Mediation
Teamwork and Collaboration
Team building
Interpersonal Communication
Attention to Detail
Timeline
Barista
Starbucks
04.2021 - Current
High School Diploma -
Robertson High School