pursuing a career as a customer service representative and administrative assistant. I will present, a committed team member who can be used to leverage education, talents, and experience to contribute to a company's overall success. trusted to assist in achieving the objectives of the firm.
Overview
1
1
year of professional experience
Work History
Patient Service Representative
Diagnostic Centers Of America
In order to achieve operational preparedness, safety, and cleanliness, facilities, tools, and equipment were maintained and repaired.
collected copayments and kept daily accounting records.
Helped patients complete the necessary paperwork for check-in and payment.
escorted patients to examination rooms, answered their inquiries, and got them ready for doctor exams.
worked in tandem with medical and administrative staff to uphold a welcoming, caring, and patient-centered atmosphere.
carried out secretarial tasks, including data entering, word processing, phone answering, and filing.
Customer Service Representative
Gap Factory Outlet
Operated a cash register for cash, check, and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Trained new sales associate each quarter.
Handled all customer issues in a gracious manner and in accordance with company policies.
Followed merchandising guidelines to present visually appealing displays.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Data
Customer Service
09.2022 - 01.2024
handled paperwork by arranging forms, producing duplicates, and filing
keeping documents, writing letters, and producing reports.
Enter data about customers and accounts by entering textual and numerical data from source documents in a time-bound manner.
Examine the data for flaws or inconsistencies, fix any incompatibilities that can be fixed, and validate the result.
Investigate and gather more data for documents that aren't complete.
Answer information requests and open pertinent files.
To prepare source data for computer entry, compile it, check its accuracy, and arrange it by priority.
50% less physical document storage was required by scanning and removing old documents