Jayden Paramban
Canoga Park,CA
Summary
I am currently enrolled in El Camino and I am a highly motivated and detail-oriented individual with strong skills in customer service, communication, and problem-solving. Experienced in fast-paced environments where accuracy and efficiency are essential. I am adaptable, a quick learner, and thrive in team-oriented settings. With a commitment to delivering exceptional service and a passion for helping others, I am eager to contribute my skills and grow professionally in a dynamic organization.
Overview
1
1
year of professional experience
Work History
Care Ambassador
Kaiser Permanente
Woodland Hills, California
06.2023 - 05.2024
- Patient Advocacy: Provided compassionate support and care to patients and their families, ensuring a positive experience by addressing concerns, answering questions, and facilitating communication between patients and healthcare providers.
- Coordination of Services: Assisted with the coordination of patient services, including scheduling appointments, arranging transportation, and guiding patients through hospital processes, improving overall efficiency and patient satisfaction.
- Information Management: Maintained and updated patient information, ensuring confidentiality and accuracy, while also educating patients on their treatment plans and hospital resources available to them.
- Customer Service Excellence: Delivered high-quality customer service by actively listening to patient needs, resolving issues promptly, and maintaining a calm and reassuring demeanor in a fast-paced healthcare environment.
- Team Collaboration: Worked closely with medical staff, social workers, and administrative personnel to provide comprehensive care and support, contributing to a collaborative and patient-centered care environment.
- Cultural Sensitivity: Demonstrated cultural competence in interacting with patients from diverse backgrounds, ensuring that care was tailored to meet their individual needs and preferences.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06-2025
Skills
- - Cash Handling and Accuracy
- - Customer Service Excellence
- - Effective Communication Skills
- - Problem Solving and Conflict Resolution
- - Basic Math and Calculation Skills
- - Time Management and Efficiency
- - Attention to Detail and Accuracy
- - Team Collaboration and Support
- - Ability to Work in a Fast-Paced Environment
Timeline
Care Ambassador
Kaiser Permanente
06.2023 - 05.2024
High School Diploma -
El Camino Real Charter High School