Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jayden Rather

North Hollywood,CA

Summary

Dynamic hospitality professional with extensive experience in serving, bartending, and management, excelling in guest relations management and team leadership. Known for exceptional multitasking abilities and in-depth knowledge of wine and cocktails, I consistently deliver high-quality service while fostering a collaborative environment that enhances customer satisfaction.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Crossroads Hotel
05.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided in-room dining to guests staying in the hotel.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Lead Server/Banquet Server/Bartender

Cooper's Hawk Winery and Restaurant
05.2019 - 05.2025
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed a staff of six or more servers, delegating tasks, and ensuring timely completion.
  • Selected lead server to meet with the CEO of the company to partake in a server focus group for all locations nationwide.

Server/Shift Lead Manager

Rib Crib
05.2016 - 04.2019
  • Balanced time between bartending, drinks, and serving guests.
  • Assisted in local store marketing and in-store promotions.
  • Trained new employees on the proper skills and missions of the company.
  • Key-held and shift-managed, as well as personalized catering options for guests.
  • Assisted in the transition of business changes.

Education

Bachelor of Arts - Psychology

Pittsburg State University
Pittsburg, KS
05-2019

Skills

  • Highly organized and patient with guests needs
  • Extremely able to deal with high volumes, and immense pressure
  • Enjoys multitasking and promoting items
  • Known for excellent team communication skills
  • Guest relations management
  • Knowledgeable in wine and cocktails
  • Positive and friendly attitude
  • Responsible and trustworthy
  • Full service dining
  • High volume dining

References

References available upon request.

Timeline

Server/Bartender

Crossroads Hotel
05.2025 - 08.2025

Lead Server/Banquet Server/Bartender

Cooper's Hawk Winery and Restaurant
05.2019 - 05.2025

Server/Shift Lead Manager

Rib Crib
05.2016 - 04.2019

Bachelor of Arts - Psychology

Pittsburg State University

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