Jayden Rodriguez
Stillwater ,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Greek 100 Presenter
Oklahoma State Panhellenic
Stillwater, OK
09.2023 - Current
- Prepared or delivered speeches to further public relations objectives.
Staff Member
Universal Dance Association
Denver, CO
02.2023 - Current
- Assessed student strengths and weaknesses to determine areas needing improvement.
- Instructed students in the basics of various dance styles such as ballet, jazz, hip-hop, tap and contemporary.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Established and communicated clear objectives for lessons and projects.
- Monitored student performance and offered feedback to support goal achievement.
- Interacted effectively by email, phone and in person with students, parents and staff members.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Maintained effective working relationships with staff members, students and parents.
- Motivated students by providing positive reinforcement when appropriate.
- Provided individual feedback on student performance to help them improve their skills.
Hospitality Days Team Member
Oklahoma State University Foundation
Stillwater, OK
01.2023 - Current
- Conducted analysis of financial performance against budgets or forecasts.
- Created spreadsheets to track budget expenses and income.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Developed event plans, timelines and budgets.
- Documented events with details in customer preferences, financial considerations and successes and failures.
Member
Alpha Omicron Pi Sorority
Stillwater, OK
08.2022 - Current
- Collaborated with vendors to arrange contracts for services or products needed by the organization.
- Work closely with other members of the team to ensure smooth operations throughout the duration of an event.
- Organize decorations and materials for events.
- Circulated among guests to preserve safety and order and protect venue property.
- Set up event space, including tables and chairs.
- Announced or described attractions to patrons, enticing customers to games and other entertainment.
- Maintain cleanliness of event area before, during, and after the event.
- Set up and packed up event equipment, leaving area clean and tidy.
- Purchased, rented or requisitioned entertainment or gaming necessities.
- Tended to patrons with special needs by offering additional assistance.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
Dance Choreographer
Universal Dance Association
Gering, NE
12.2023 - 12.2023
- Adjusted choreography according to dancer's strengths and weaknesses.
- Performed demonstrations as needed so students could better understand complex sequences.
- Crafted choreography with proper tone after reviewing scripts and music.
- Collaborated with music directors to develop innovative routines that enhanced the overall production.
- Designed signature pieces that showcased the talent of all involved artists.
Retail Store Clerk
Cheer Athletics Denver
Highlands Ran, CO
02.2020 - 07.2022
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Stocked shelves with merchandise, restocked items as needed and maintained cleanliness of store.
- Interacted with over 100 customers daily.
- Built and maintained productive relationships with employees.
- Tracked inventory and conducted cycle counts to maintain accurate records.
Front Desk Receptionist
Cheer Athletics Denver
Highlands Ranch , CO
01.2018 - 07.2022
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted visitors to provide information and direct to appropriate personnel.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
Bachelor of Hospitality And Tourism Management -
Oklahoma State University
Stillwater, OK05-2026
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05-2022
Skills
- Event Planning
- Community Engagement
- Analytical and Critical Thinking
- Flexible and Adaptable
- Planning
- Excellent Communication
- Public Speaking
References
References available upon request.
Timeline
Dance Choreographer
Universal Dance Association
12.2023 - 12.2023
Greek 100 Presenter
Oklahoma State Panhellenic
09.2023 - Current
Staff Member
Universal Dance Association
02.2023 - Current
Hospitality Days Team Member
Oklahoma State University Foundation
01.2023 - Current
Member
Alpha Omicron Pi Sorority
08.2022 - Current
Retail Store Clerk
Cheer Athletics Denver
02.2020 - 07.2022
Front Desk Receptionist
Cheer Athletics Denver
01.2018 - 07.2022
Bachelor of Hospitality And Tourism Management -
Oklahoma State University
High School Diploma -
Mountain Vista High School