Jayden Sheppard
Grand Prairie,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant and retail environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Mad Dogs British Pub
San Antonio, TX
03.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Supervisor- Stephanie (682)999.1593
- Weekly hours: 40
Server
Twin Peaks Restaurants
San Antonio, TX
11.2023 - 03.2024
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Supervisor- Phillip (210)238-2910
- Weekly Hours: 40
Server
Twin Peaks Restaurants
Grand Prairie, TX
09.2023 - 11.2023
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Supervisor-(817) 203-1616
- Weekly Hours: 40
Cook/Food Delivery Driver
Marcos Pizzeria
Grand Prairie, TX
11.2022 - 05.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Ordered supplies as needed for the kitchen.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Supervisor-(469) 506-1200
- Weekly Hours: 30
Sales Associate
Jd Sportsplex
Arlington , TX
09.2022 - 11.2022
Server
Buffalo Wild Wings
Grand Prairie, TX
05.2022 - 08.2022
Server
Masfajitas
Caldwell, TX
10.2021 - 04.2022
Server
Buffalo Wild Wings
Grand Pra, TX
07.2021 - 10.2021
Cook/Delivery Driver
Pizza Hut
Grand Prairie, TX
05.2021 - 07.2021
Sales Associate
Journeys Shoes
Arlington, TX
05.2020 - 07.2021
Education
High School Diploma -
Mansfield Timberview High School
Grand Prairie, TX05-2021
Skills
- Hostess support
- Beverage Preparation
- Table resetting
- Order delivery practices
- Food Running
- Order Management
- Customer Needs Assessment
- Inventory Control
- Client Account Management
- Sales Development
- Upselling
Timeline
Server
Mad Dogs British Pub
03.2024 - Current
Server
Twin Peaks Restaurants
11.2023 - 03.2024
Server
Twin Peaks Restaurants
09.2023 - 11.2023
Cook/Food Delivery Driver
Marcos Pizzeria
11.2022 - 05.2023
Sales Associate
Jd Sportsplex
09.2022 - 11.2022
Server
Buffalo Wild Wings
05.2022 - 08.2022
Server
Masfajitas
10.2021 - 04.2022
Server
Buffalo Wild Wings
07.2021 - 10.2021
Cook/Delivery Driver
Pizza Hut
05.2021 - 07.2021
Sales Associate
Journeys Shoes
05.2020 - 07.2021
High School Diploma -
Mansfield Timberview High School
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