Jayden Sigg
Wichita,KS
Summary
Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping, and problem-solving. Proven ability to maintain a positive atmosphere when greeting and communicating with others. Upbeat, which prioritizes success in balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Wichita, KS
10.2022 - Current
- Handle money through transactions with merchandise
- Provide exceptional customer service to all guests
- Assist guests with inquiries, product location, and general assistance
- Handle returns, exchanges, and refunds efficiently and courteously, as well as deliver merchandise in outside conditions
- Resolve guest concerns and complaints effectively, aiming for a positive resolution
- Educate guests about Target's services, promotions, and loyalty programs
- Ensure a welcoming and enjoyable shopping experience for all guests
- Collaborate with team members to maintain a clean, organized, and well-stocked store environment.
Server Assistant
Texas Roadhouse
Wichita, KS
02.2022 - 07.2022
- Support waitstaff in delivering excellent service to guests
- Set and clear tables
- Refill drinks
- Assist with guest inquiries
- Maintain a clean and organized dining area
- Help with running food orders
- Maintain stock levels of essential items like utensils, napkins, and condiments.
Education
Bachelor of Science - Finance
Wichita State University
Wichita, KS05-2028
High school diploma -
Andover Central High School
05.2024
Skills
- Customer service
- Customer support
- Customer retention
- Cash handling
- Collaboration
- Leadership
- Stress Tolerance
- Refund Processing
Accomplishments
- Graduated Magna cum laude
Affiliations
- Two varsity sport athlete (football and track)
- Lead investor in high school investing club
- Member of Future Business Leaders of America (FBLA)
References
References available upon request.
Timeline
Guest Advocate
Target
10.2022 - Current
Server Assistant
Texas Roadhouse
02.2022 - 07.2022
Bachelor of Science - Finance
Wichita State University
High school diploma -
Andover Central High School