Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Smith

Cincinnati

Summary

Dynamic Customer Service Associate with proven expertise at Walgreens in enhancing customer satisfaction and streamlining inventory management. Skilled in cash handling and effective communication, I excel at resolving complaints and delivering tailored product solutions. Committed to fostering team collaboration and maintaining high operational standards to drive sales and customer loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walgreens
Cincinnati
10.2023 - Current
  • Processed customer transactions efficiently and accurately
  • Managed inventory and restocked shelves regularly
  • Solved customer issues using company guidelines and policies
  • Ensured store cleanliness and organized displays
  • Collaborated with team to maintain store operations
  • Greeted customers and identified their needs.
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Provided information about products and services available to customers.
  • Handled cash register operations accurately during peak times.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Princeton High School
Cincinnati, OH
05-2025

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Visual merchandising
  • Sales techniques
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Complaint handling
  • Problem resolution
  • Refunds and exchanges
  • Customer relationship management (CRM)
  • Refunds processing
  • Product and service solutions

Timeline

Customer Service Associate

Walgreens
10.2023 - Current

High School Diploma -

Princeton High School