Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
6
6
years of professional experience
Work History
Beach Attendant/Tour Guide
Riptide
Fernandina Beach, FL
03.2021 - Current
Greet beach visitors and answer questions about the beach and surrounding area.
Provide chairs, umbrellas, and other items to beachgoers upon request.
Maintain a safe environment by monitoring activities on the beach.
Assist members by setting up beach chairs and umbrellas on beach.
Collect and store umbrella and beach equipment at end of day.
Welcome, greet and interact with members and guests and verify proper equipment operation.
Escort individuals and groups on sightseeing tours, and through points of interest.
Houseman
Seaside Amelia Inn | Amelia Island, Florida
Fernandina Beach, FL
09.2018 - 03.2020
Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
Reported any damages or repairs needed to the maintenance supervisor.
Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
Ensured that all public areas were presentable at all times.
Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
Transported dirty linen from guest rooms to laundry area using appropriate equipment.
Followed safety guidelines while handling hazardous materials such as chemicals.
Provided assistance with moving furniture or heavy objects when necessary.
Collected and removed trash from rooms.
Cleaned and sanitized bathrooms, replacing towels and toiletries.
Supported front desk operations during high-volume periods or as needed.
Promoted a positive image of the hotel to guests and other team members.
Conducted minor repairs and maintenance tasks to ensure guest comfort and safety.
Upheld hotel standards for cleanliness and guest service.
Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Swept and damp-mopped private stairways and hallways.
Monitored cleanliness of lobby, swimming pool and other common areas.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Education
High School Diploma -
Fernandina Beach High School
Fernandina Beach, FL
06-2020
Skills
Guest Assistance
Physical Fitness
Strong Work Ethic
Teamwork and Collaboration
Time Management
Adaptability and Flexibility
Self Motivation
Ride Loading and Unloading
Attention to Detail
References
References available upon request.
Timeline
Beach Attendant/Tour Guide
Riptide
03.2021 - Current
Houseman
Seaside Amelia Inn | Amelia Island, Florida
09.2018 - 03.2020
High School Diploma -
Fernandina Beach High School
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