Jayden-Trey Valenzuela
Honolulu
Summary
Dynamic and self-motivated professional with a reliable work ethic and outstanding customer support experience at The Boiling Crab. Proven ability to enhance guest engagement and drive sales through effective communication and teamwork. Skilled in multitasking and maintaining high standards of service, ensuring customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Server
The Boiling Crab
11.2022 - 11.2025
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Upsold daily specials and promotions, increasing overall sales during shifts.
- Monitored table settings and ensured utensils were clean and properly arranged for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
CNC Machine Operator
Future Fins
01.2020 - 10.2022
- Operated CNC machines to produce precision components, ensuring compliance with specifications.
- Monitored machine performance and adjusted settings for optimal production efficiency.
- Conducted routine maintenance on equipment to minimize downtime and enhance reliability.
- Collaborated with team members to troubleshoot issues and implement process improvements.
- Implemented quality assurance protocols, reducing defects through meticulous inspection processes.
- Properly loaded and unloaded materials in and out of machines.
Warehouse Stocker
Target
04.2019 - 01.2020
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Managed inventory levels and organized stock to optimize storage space.
- Conducted regular quality checks on received shipments to ensure accuracy.
- Collaborated with team members to streamline order fulfillment processes.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Back of House Team Member
California Pizza Kitchen
07.2018 - 07.2019
- Prepared ingredients and ensured freshness for high-quality pizza production
- Operated kitchen equipment safely and efficiently to maintain workflow
- Collaborated with front-of-house team to ensure timely service delivery
- Maintained cleanliness and organization of kitchen workstations adhering to safety standards
- Monitored inventory levels, reporting shortages to management for timely replenishment
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and sanitized service stations, prep areas, and countertops.
SAS Porter
SKYCAP
06.2016 - 06.2018
- Assisted passengers with luggage handling and transportation needs.
- Coordinated efficient loading and unloading of baggage from vehicles.
- Maintained cleanliness and organization of waiting areas and transport vehicles.
- Provided excellent customer service to enhance passenger experience.
- Provided assistance with passengers who are in need of wheelchair services to their direct gate.
Education
High School Diploma -
G.W.R Farrington High School
Honolulu, HI04-2018
Skills
- Reliable work ethic
- Outstanding customer support
- Guest engagement
- Professional appearance
- Customer service
- Sales expertise
- Calm demeanor
- Self-motivated and independent
Environmental Health Service Division Hawaii State Department of Health Food Safety Course
Following through with this program has helped me ensure preventing Foodborne illness, practice proper hygiene, temperature control, sanitization and cross-contamination in real world scenarios.
Timeline
Server
The Boiling Crab
11.2022 - 11.2025
CNC Machine Operator
Future Fins
01.2020 - 10.2022
Warehouse Stocker
Target
04.2019 - 01.2020
Back of House Team Member
California Pizza Kitchen
07.2018 - 07.2019
SAS Porter
SKYCAP
06.2016 - 06.2018
High School Diploma -
G.W.R Farrington High School