Jayden Usher

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills.

I founded and manage an retail apparel business that specializes in streetwear, titled as LOUDSTAR!™. From conceptualization to execution, I developed the brand's identity, curated a diverse product range, and established an e-commerce platform. My role involved conducting market research, implementing digital marketing strategies, and overseeing day-to-day operations to drive sales and enhance customer experience. Through targeted marketing campaigns and data-driven decision-making, I achieved significant sales growth, improvement with customer retention, and increased website traffic. This experience honed my skills in business management, digital marketing, and customer relations, while also deepening my understanding of the fashion industry and e-commerce dynamics. 

Responsibilities:

• Business Development: Launched and grew an online retail business specializing in apparel, from initial concept to a fully operational e-commerce platform.
• Market Research: Conducted comprehensive market research to identify trends, customer needs, and competitive landscape, leading to the development of a targeted marketing strategy.
• Product Management: Curated and managed a diverse inventory of items, including sourcing, pricing, and product descriptions to ensure alignment with market demands.
• Digital Marketing: Designed and executed digital marketing campaigns across social media platforms (e.g., Facebook, Instagram, Google Ads) to drive traffic, increase brand visibility, and boost sales.
• Customer Service: Provided exceptional customer service, handling inquiries, resolving issues, and managing feedback to enhance customer satisfaction and loyalty.
• Sales and Analytics: Monitored sales performance and website analytics, using data-driven insights to optimize product listings, pricing strategies, and promotional efforts.
• Financial Management: Managed all financial aspects of the business, including budgeting, accounting, and financial reporting to ensure profitability and sustainability.
• Technical Skills: Utilized e-commerce platforms (e.g., Shopify) and tools (e.g., Google Analytics, CRM systems) to streamline operations and enhance user experience.

Achievements:

• Increased Sales: Achieved 60% growth in sales over 2 years, driven by targeted marketing efforts and improved product offerings.
• Customer Retention: Improved customer retention rates by 70% through enhanced service strategies and loyalty programs.
• Website Traffic: Boosted website traffic by 77% through effective SEO practices and engaging content marketing.
• Operational Efficiency: Streamlined order fulfillment and inventory management processes, reducing operational costs by 23% and improving delivery times.