Jayden Wilbert
Kroger's Grocery
2658 Creekwood Cirlce Apt 8,OH
3
years of professional experience
Dynamic professional with a strong work ethic and expertise in customer service, honed at Kroger's Grocery. Proven track record in enhancing operational efficiency and team performance, implementing process improvements that elevated service delivery. Committed to maintaining high standards of cleanliness and sanitation while fostering a collaborative team environment.
Work History
Lead Deli Clerk
1 Year 5 Months- Assisted customers with deli selections and product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of deli area, ensuring compliance with health and safety standards.
- Operated slicing equipment and scales accurately to prepare products for display and customer orders.
- Collaborated with team members to manage inventory levels, reducing waste and improving stock rotation.
- Trained new staff on deli procedures, fostering a knowledgeable and efficient team environment.
- Implemented process improvements in food preparation, increasing efficiency in service delivery during peak hours.
- Monitored product quality and freshness, ensuring high standards were consistently maintained for all offerings.
- Greeted customers at counter to fulfill requests and answer questions.
Manager
2 Years- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Developed and implemented training programs to enhance team performance and productivity.
- Analyzed sales data to identify trends and inform inventory management strategies.
- Coordinated staff scheduling, optimizing workforce efficiency during peak periods.
- Led cross-functional teams to streamline processes and improve customer satisfaction.
- Monitored key performance indicators, implementing corrective actions as needed for continuous improvement.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma
Skills
Customer service
Cleanliness and sanitation
Honesty and integrity
Strong work ethic
Hospitality service expertise
Heavy lifting
Languages
English
Full Professional
Timeline
Lead Deli Clerk
Kroger's Grocery
01.2025 - CurrentRead More
Manager
Burlington
12.2023 - 12.2025Read More
Ohio Virtual Academy
High School Diploma
Read More