Jayden Williams
Beaumont,TX
Summary
Fast paced individual with quick learning skills and time management.
Dynamic professional with a proven track record at HEB Grocery Store, excelling in customer service and cashier roles. Expert in team collaboration and problem-solving, achieving high accuracy in transactions and customer inquiries. Demonstrates exceptional communication and multitasking abilities, enhancing team performance and customer satisfaction. Adaptability and attention to detail underscore a results-driven approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
HEB Grocery Store
01.2023 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Balanced competing priorities effectively while consistently meeting deadlines in a fast-paced work environment.
Cashier
Burlington
10.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Diploma - Culinary Arts
04.2024
Have 3 plus years of culinary experience with 1 year of catering and an servsafe food manger certification.
- Awarded servsafe food managers certification
- Ranked in Top 2% of class
Skills
Team Collaboration
Certification
Servsafe food manger certificate
Timeline
Customer Service - HEB Grocery Store
01.2023 - Current
Cashier - Burlington
10.2022 - 12.2022
Beaumont United - Diploma , Culinary Arts