Jayden Williams
Basking Ridge
Summary
Resourceful IT Network Engineer known for high productivity and efficient task completion. Specialize in network infrastructure design, cybersecurity measures, and cloud services management. Excel in problem-solving, adaptability, and communication, ensuring seamless network operations and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Network Engineer/Security Officer
Allied Universal Security Services
Somerset
05.2023 - Current
- Monitored network performance and troubleshooted any issues that arose.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Provided technical support to users experiencing difficulties with their networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Replaced faulty or damaged network hardware components to improve performance.
- Performed preventive maintenance of networking hardware and related software.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Greeted guests with good customer service while checking their identification.
- Guarded restricted areas to prevent unauthorized entry.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Confirmed visitor identification prior to granting entry into the building.
Cashier
Stop & Shop
Basking Ridge
01.2020 - 05.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Used suggestive selling techniques to promote add-on sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
Part-Time Assistant Audio Engineer
MPower Records
Bloomfield
07.2021 - 12.2021
- Reformatted audio, digital and video files for editing, remastering and transfer.
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
- Maintained studio equipment, including microphones and cables.
- Edited raw voice recordings, added sound effects, and mixed to format.
- Performed basic mixing duties such as adjusting EQs, panning, and volume levels.
Cashier
Stop & Shop
Union
07.2017 - 12.2020
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained work area and kept cash drawer organized.
- Answered customer questions and provided store information.
- Handled interactions in a professional manner, demonstrating great customer service.
Education
IT Certification Program - Information Technology
Coursera
Remote04-2025
Bachelor of Arts - Music Technology
Bloomfield College
Bloomfield, NJ05-2022
Skills
- Customer service
- Problem solving
- Attention to detail
- Communication skills
- Keen Observer
- Quick response time
- Network troubleshooting
- Firewall configuration
- Network performance monitoring
- Technical support
- Equipment maintenance
- Team collaboration
- Network hardware upgrades
- Network firewall deployment
- Cisco wireless routers and switches
Accomplishments
- Graduated with a 3.3 GPA
- Acquired the GOOGLE IT Support Certificate
- Acquired the CompTIA A+ Certificate
Certification
- GOOGLE IT Support Certificate
- CompTIA A+ (In Progress)
- CCNA (In Progress)
- Bachelor of Arts Degree
Affiliations
- Linux
- Powershell
- Cisco Packet Tracer
- Audio Engineer
Timeline
IT Network Engineer/Security Officer
Allied Universal Security Services
05.2023 - Current
Part-Time Assistant Audio Engineer
MPower Records
07.2021 - 12.2021
Cashier
Stop & Shop
01.2020 - 05.2022
Cashier
Stop & Shop
07.2017 - 12.2020
IT Certification Program - Information Technology
Coursera
Bachelor of Arts - Music Technology
Bloomfield College
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