Adaptable professional with a background in business data analysis and sales. Known for market analysis, risk assessment, and customer relationship management, with a track record of resolving issues and supporting performance goals. Ready to contribute strong results through clear communication and reliable execution.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sell Rep
AT&T
Greensboro, NC
10.2025 - 07.2026
Reached sales targets through effective negotiation and closing skills.
Achieved daily performance goals established by management, contributing to overall team success.
Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction.
Utilized CRM software to track customer interactions, sales, and progress toward targets.
Participated in training sessions to improve skills and enhance job performance.
bussiness date analyst
Williams Enterprise of Nc LLC
Greensboro, North Carolina
05.2023 - 06.2025
Analyzed large datasets using statistical methods and software programs to extract actionable insights.
Examined operational data to provide insights for decision-making at Williams Enterprise of NC LLC.
Maintained accurate records of data collected during analysis to ensure reliability and accessibility.
Audited legal documents to ensure compliance with policies and procedures, contributing to risk management.
Oversaw quality control to identify inconsistencies and malfunctions.
Monitored operations and reviewed records and metrics to understand company performance.
Education
Bachelor of Computer Science - Cyber Security
University of North Carolina At Greensboro
Greensboro, NC
12-2027
Skills
Customer relationship management (CRM)
Sales closing
Customer service
Problem-solving skills
Attention to detail
Communication
Goal-oriented mindset
Market analysis
Risk assessment
Record management
Network security
Proficiency with Microsoft office tools, including word, Excel,PowerPoint, Outlook & SharePoint
Ability to leverage AI tools& independently use prompts to enhance the quality or insight