Jayden Woods
Ferndale,WA
Summary
Career Objective
Eager for an opportunity to start with an inspection company to learn and expand my knowledge in NDT, damage mechanisms, and process equipment.
Overview
2
2
years of professional experience
Work History
Retail Worker
Ace Hardware
Ferndale, WA
09.2022 - Current
- Addressed customer questions and concerns regarding products and services.
- Greeted customers to determine wants or needs.
- Help customers load purchased equipment when necessary.
- Answered customer inquiries regarding product features, pricing, and availability.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Provided training and support to new staff members.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked and organized shelves during slow periods to maintain store appearance.
Education
High School Diploma -
Ferndale High School
Ferndale, WA06-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Time management
- Problem-solving
- Professional appearance
- Workplace safety compliance
Timeline
Retail Worker
Ace Hardware
09.2022 - Current
High School Diploma -
Ferndale High School