Jaydent Ayala
The Bronx,NY
Summary
Baruch College student pursuing a degree in Information Systems with an interest in data analytics and cybersecurity. Fluent in Spanish with experience in front desk operations, customer service, and communication. Demonstrated leadership through participation in Action Workshop and earned a 3.7 high school GPA. Eager to develop technical skills, gain professional experience, and contribute to student organizations.
Overview
2
2
years of professional experience
Work History
Pharmacy Front Desk Assistant
Neighborhood RX Pharmacy
The Bronx, New York
07.2025 - 08.2025
- Welcomed customers at front desk, managed cash register, responded to phone inquiries, guided customers to items, verified and dispensed prescription orders.
- Provided warm greetings to customers, creating a welcoming atmosphere. and provided assistance with their inquiries.
- Handled incoming phone calls, ensuring they were directed to the correct staff., directing them to appropriate staff members efficiently.
- Maintained inventory of over-the-counter products and ensured proper organization.
Youth Program Assistant
Police Athletic League, PAL
The Bronx, New York
04.2023 - 06.2023
- Assisted children and parents at front desk during pickup times, ensuring smooth transitions, Maintained cleanliness of facility the place, if anyone needed help Provided assistance to children and parents at the front desk., Organized and maintained paperwork to support front desk operations and improve efficiency, and Managed daily front desk operations, providing support to families and maintaining a welcoming environment
- Engaged with youth participants to promote positive interactions and teamwork.
- Assisted in organizing youth sports activities and community events.
- Supported program staff with daily operations and logistical tasks.
Education
BBA - Computer Information Systems
Baruch College
New York, NY06-2030
Skills
- Customer service
- Communication skills
- Google drive
- Fluent in Spanish
- Reliability
- Leadership
Affiliations
- Action Workshop
Led group activities and discussions while exploring social issues including homelessness and access to clean water.
Collaborated with peers to discuss community challenges and develop greater awareness of social issues.
Timeline
Pharmacy Front Desk Assistant
Neighborhood RX Pharmacy
07.2025 - 08.2025
Youth Program Assistant
Police Athletic League, PAL
04.2023 - 06.2023
BBA - Computer Information Systems
Baruch College