Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jayde Spinner-Guerrero

Arlington,VA

Summary

Proven achiever with experience at Arlington Public Schools, adept in relationship building and interview coordination. Excelled in adapting to diverse teaching environments and streamlining HR processes at Harbour Law P.L.C., enhancing recruitment efficiency. Recognized for exceptional ability to manage high-stress situations, consistently exceeding performance metrics by fostering customer loyalty at Optima Health Community Care. Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems, with a solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

3
3
years of professional experience

Work History

School Based Substitute

Arlington Public Schools
08.2023 - 06.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.

Human Resources Intern

Harbour Law P.L.C.
08.2022 - 06.2023
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Supported HR team in organizing job fairs and recruitment events.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Handled confidential information with discretion and maintained employee records.
  • Facilitated communication between departments to ensure smooth operations.
  • Worked with HR team to coordinate company events.

Customer Service Representative

Optima Health Community Care
06.2021 - 07.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Bachelor of Arts - Psychology

Norfolk State University
Norfolk, VA
12.2025

High School Diploma -

Wakefield High School
Arlington, VA
06.2020

Skills

  • Interview Coordination
  • Relationship Building
  • Applicant screening
  • Strong Written and verbal communication
  • Professionalism and Courtesy
  • Meeting Scheduling
  • Multitasking Abilities
  • Administrative background
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

School Based Substitute

Arlington Public Schools
08.2023 - 06.2024

Human Resources Intern

Harbour Law P.L.C.
08.2022 - 06.2023

Customer Service Representative

Optima Health Community Care
06.2021 - 07.2022

Bachelor of Arts - Psychology

Norfolk State University

High School Diploma -

Wakefield High School
Jayde Spinner-Guerrero