Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kareem Dewberry

Kareem Dewberry

From field logistics → tech systems builder.
Covington,Georgia

Summary

Aspiring AI Workflow Builder and Automation Consultant transitioning from logistics and operations into the world of no-code automation, client systems, and SaaS. Currently developing BrightBridgeCRM—a tech-forward platform designed to help service businesses automate lead capture, follow-ups, and client management using tools like n8n, Make, Retell, Notion, Chatbase, and Tally.so. Actively building a portfolio of automation workflows and client solutions while developing hands-on skills in AI chatbots, workflow mapping, conversational AI Agents, and business process optimization. Known for a strong work ethic, fast learning curve, and a commitment to helping businesses grow smarter, not harder.

Overview

24
24
years of professional experience
12
12
years of post-secondary education

Work History

Freelance AI Automation Consultant

BrightBridgeCRM / Remote
Atlanta, GA
01.2025 - Current

• Designed automation workflows using n8n and Make.com for real estate, dental, and construction businesses
• Built customized chatbots using Chatbase to answer FAQs and capture leads 24/7
• Created client-facing dashboards in Notion with embedded lead forms and live task updates
• Developed CRM workflows to track outreach, automate follow-ups, and deliver project reports
• Integrated Tally.so forms with Google Sheets and Notion for live lead intake and tracking
• Built a portfolio of workflow templates and SOPs for ongoing client use
• Launched branded landing pages and demo portals for BrightBridgeCRM’s beta offering

Independent Contract Driver

Courier Pro Transport
Covington, GA
09.2018 - Current

Contract with various route, delivery, and/or courier companies in order to facilitate expedited, same-day delivery services. Use professionalism, via customer service knowledge and experience when dealing with client's products, services, and projects. Using various sized vehicles, transport goods throughout Georgia and surrounding areas in a lawful, safe manner.

  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed routine maintenance on truck to keep in working order.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Paratransit Operator

Big Star Transit LLC
Atlanta, Georgia
10.2023 - 02.2025
  • Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
  • Provided safe and reliable transportation services to passengers with disabilities or special needs
    Operated paratransit vehicles in compliance with all traffic laws, regulations, and company policies
    Assisted passengers with boarding and exiting the vehicle, ensuring their comfort and safety throughout the journey
    Maintained accurate records of passenger pick-up and drop-off times, destinations, and any special instructions or requests

Route Delivery Driver

Peach State Courier
Morrow, Georgia
11.2018 - 07.2020
  • Load delivery van with parts from warehouse ensuring proper organization according to route designate stops; safely and efficiently transport parts throughout the Greater Metro Atlanta area utilizing GPS and EXTRA Driver App
  • Safely and efficiently operate owner/operated delivery van in compliance with all transportation laws and regulations
  • Handle cash/check transactions correctly and address core/part returns appropriately.
  • Received, counted and inspected inventory for delivery.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Fostered positive working relationships with regular customers.

Route/Delivery Driver

Runtime Logistics
Athens, Georgia
06.2016 - 11.2018

Provide route/"hot shot" delivery services for a well-established parts

distribution center.

Ensure correct parts are properly loaded/unloaded from warehouse and delivered in an efficient and timely manner.

Responsible for delivering auto parts to various dealerships and body shops in a timely manner using own vehicle.

  • Inspected and loaded delivery trucks and picked up customer returns.
  • Received, counted and inspected inventory for delivery.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Fostered positive working relationships with regular customers.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Courier

Speeedy Courier
Norcross, Georgia
04.2016 - 06.2016

Provide professional, motivated, personal and commercial courier service to

ensure packages are picked up and delivered in a timely and accurate manner. Maintain accurate delivery manifests.

Provide timely and professional courier services to local and out of town clients.

  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Followed company policies and procedures during shift.
  • Drove safely at all times to avoid accidents and harm.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
  • Utilized GPS navigation systems to navigate faster routes.
  • Communicated with dispatch and customers for accurate delivery information.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.

Field Service Inspector

Assero Services
SC&GA, Georgia
11.2015 - 12.2017

Provide a full suite of inspection services to include but not limited to the following Occupancy, Habitability, Drive by Exterior, Property Condition Report, Quality Control, Field, Contact, and Damage.

Internet Assessor - United States

Lionbridge
Remote, Georgia
11.2013 - 01.2016

Via the most popular search engines, my job is to rate keyword and search

term pairs for utility, based on a set of guidelines, covering a variety of web sites, images, videos, texts and advertisements.



Disaster Housing Inspector / FEMA Contractor

PaRR Inspections (FEMA Contractor)
Winchester, VA
08.2012 - 12.2012

Provide disaster housing inspection services for FEMA. As an independent contractor inspectors
assist disaster victims through inspection of their damaged property in order to facilitate the
rebuilding process.

PAC Case Administrator

Penpower For General Electric Power Systems
Marietta, Georgia
03.2001 - 03.2006

Provided engineering / administrative service within G.E. Powers’ Power Answer Center (PAC),
which is the single point of contact for worldwide Power Generation inquiries. Met commitments
for Field Engineers for client commercial turbines and generators. Analyzed schematic designs
and publications for purposes of providing technical resolution of Tier 1-2 level Power System
case inquiries.
Recognized by team leads as a flexible team player

Paratransit Operator

Big Star Transit, LLC
Atlanta, GA
10.2023 - 02.2025
  • Collaborated with dispatchers to efficiently address changes in scheduling or routing, minimizing delays for passengers.
  • Proactively addressed any potential vehicle maintenance issues, scheduling necessary repairs to prevent disruptions in service.
  • Maintained accurate records of trips, mileage, and passenger information for organizational efficiency and regulatory compliance.
  • Operated various types of paratransit vehicles proficiently while adhering to traffic laws at all times.
  • Managed challenging situations involving difficult passengers or unexpected events calmly and professionally, ensuring minimal disruptions to service quality.
  • Improved passenger satisfaction by providing timely and efficient transportation services to individuals with disabilities.

Education

B.S - Electrical Engineering Technology

South Carolina State University
08.1992 - 12.2000

Georgia Property And Casualty Pre-Licensing Educat

0Chance2Fail
Los Angeles, CA
06.2010 - 06.2010

High School Diploma -

Alonzo A. Crim Comprehensive High School
Atlanta, GA
08.1988 - 06.1992

Skills

Administrative support

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Timeline

Freelance AI Automation Consultant

BrightBridgeCRM / Remote
01.2025 - Current

Paratransit Operator

Big Star Transit LLC
10.2023 - 02.2025

Paratransit Operator

Big Star Transit, LLC
10.2023 - 02.2025

Route Delivery Driver

Peach State Courier
11.2018 - 07.2020

Independent Contract Driver

Courier Pro Transport
09.2018 - Current

Route/Delivery Driver

Runtime Logistics
06.2016 - 11.2018

Courier

Speeedy Courier
04.2016 - 06.2016

Field Service Inspector

Assero Services
11.2015 - 12.2017

Internet Assessor - United States

Lionbridge
11.2013 - 01.2016

Disaster Housing Inspector / FEMA Contractor

PaRR Inspections (FEMA Contractor)
08.2012 - 12.2012

Georgia Property And Casualty Pre-Licensing Educat

0Chance2Fail
06.2010 - 06.2010

PAC Case Administrator

Penpower For General Electric Power Systems
03.2001 - 03.2006

B.S - Electrical Engineering Technology

South Carolina State University
08.1992 - 12.2000

High School Diploma -

Alonzo A. Crim Comprehensive High School
08.1988 - 06.1992
Kareem DewberryFrom field logistics → tech systems builder.