Jaydine Chargualaf
Long Beach,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Signal Hill Pet Hospital
07.2021 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
Cashier / Barista
K.C’s Crepes Cafe
11.2018 - 03.2019
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Baggage Service Agent
Pacific Aviation Corporation
04.2018 - 03.2019
- Greeted passengers in claim area and helped retrieve luggage.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Updated records when lost, delayed or pilfered bags were found.
- Logged bags and flights upon arrival to airport or baggage areas.
- Fielded customer complaints and comments about baggage services.
- Processed and secured unclaimed luggage.
Education
Veterinary Assistant Certificate - Veterinarian Assisting
California Healing Arts College
West Los Angeles, CA07.2021
High School Diploma -
Cabrillo High School
Long Beach, CA06.2014
Skills
- Time Management
- Performance Improvement
- Organization Skills
- Verbal and Written Communication
- Microsoft Office
- Word Processing
- Manage Files
- Telephone Skills
- Shorthand Writing
- Greeting and Seating Clients
- Patient Information Collection
- Patient Appointment Management
- Billing and Payment Processing
- Information Protection
- Exam Room Preparation
- Animal Restraining
- Vaccination Administration
Timeline
Receptionist
Signal Hill Pet Hospital
07.2021 - Current
Cashier / Barista
K.C’s Crepes Cafe
11.2018 - 03.2019
Baggage Service Agent
Pacific Aviation Corporation
04.2018 - 03.2019
Veterinary Assistant Certificate - Veterinarian Assisting
California Healing Arts College
High School Diploma -
Cabrillo High School
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