Jaydon Shaw

• Assisted in the training of new hires, sharing best practices for efficient and effective poolside service.
• Contributed to inventory management by monitoring stock levels of supplies, linens, and disposables.
• Managed cash transactions responsibly while maintaining a balanced register at the end of each shift.
• Collaborated with team members to provide seamless service during busy periods.
• Coordinated with kitchen staff to address dietary restrictions or allergies while placing accurate orders for guests'' meals.

• Efficiently transported luggage to designated areas in a timely manner, minimizing wait times for guests during peak hours.
• Prepared meeting spaces for events by setting up necessary equipment and furniture according to client specifications.
• Managed multiple tasks simultaneously while maintaining focus on excellent customer service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Midsummer 2021 Season

• Maintained accurate records of all transactions related to linen inventory, allowing for better oversight of stock levels and enabling informed purchasing decisions.
• Safeguarded hotel property by adhering to strict security protocols when accessing restricted areas such as the linen room or laundry facility.

• Addressed and resolved customer complaints and answered subsequent customer service questions.