Jaydyn Thornton

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

A slower-paced environment than Starbucks, which meant fewer employees in the workplace.

- Often worked alone, making drinks for the consistent flow of customers that came through the business throughout each day that the store was open, and multitasking when there weren’t customers, by cleaning throughout the store, restocking products, washing dishes, working with money, and taking orders from customers.

- After only two months, in August of 2021, I was promoted to keyholder and would open and close the store alone. This responsibility provided me with many different skills necessary for a diverse amount of occupations and job fields.

• Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
• Played games, worked on puzzles, read books, and provided meals and snacks to young children.
• Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
• Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
• Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
• Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.