Summary
Overview
Work History
Education
Skills
Timeline
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Jaye Stovall

Jaye Stovall

Crete,IL

Summary

I am a successful administrator with a track record of working closely with clients and vendors to provide importanat management services while adhering to relevant laws and regulations. I am an outstanding partner to our housing team, actively supporting our tenants and financial vendors, and I am committed to enhancing our organization's current standing and ensuring long-term financial stability.

Overview

13
13
years of professional experience

Work History

Senior Housing Specialist

Sigma Century Properties, LLC
Chicago, IL
12.2019 - Current
  • Align all business activities with Fair Housing regulations, the Americans with Disabilities Act, and other relevant laws associated with apartment management.
  • Devise and execute effective leasing strategies to optimize occupancy rates.
  • Evaluate rental applications, conduct background checks, and make tenant approval or denial decisions based on established criteria.
  • Negotiate leases, rental agreements, and other contractual documents related to property management endeavors.
  • Oversee prompt resolution of maintenance requests from tenants.
  • Coordinate with vendors to secure services such as repairs, renovations, and landscaping.
  • Ensure timely collection of all rent payments by proactively addressing delinquent tenants.
  • Maintain accurate records of financial transactions, including rent collections, security deposits, and other income sources.
  • Swiftly and effectively address tenant complaints to ensure customer satisfaction.
  • Monitor local market trends to adjust pricing structures for managed units and maintain competitiveness.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Collected monthly assessments, rental fees, deposits and payments.

Transaction Coordinator

Coldwell Banker
Chicago, IL
06.2014 - 12.2019

In my role, I orchestrated seamless real estate transactions by engaging with lenders and their processing teams to ensure punctual closings. I took charge of ordering payoffs, HOA statements, and essential documents for closings, and diligently resolved any post-closing issues immediately after the closing date. Prior to submission, I also meticulously reviewed and verified all closing documents for accuracy.

My responsibilities extended to organizing and tracking transactions from the initial contract to the closing of escrow. I played a pivotal role in the process by scheduling inspections and appraisals as needed, providing consistent updates to clients through email or phone calls, and maintaining detailed and well-organized records of all activities within the transaction process.

I delivered effective communication as I acted as liaison with buyers, sellers, lenders, attorneys, title companies, and other stakeholders involved in the transaction process. I also collaborated closely with agents, to advise them of any potential issues early on, to find a swift solution. Regular follow-ups with agents ensured the timely submission of outstanding items needed for closing.

In adherence to applicable laws and regulations, I processed earnest money deposits and expedited paperwork by submitting it electronically through online portals when necessary, contributing to faster processing times. My involvement in processing these transactions from start to finish ensured smooth communication between our clients, the attorneys, and title companies, ultimately driving on-time, stress-free closings.

Deskside Support Engineer

British Petroleum (BP)
Chicago, Illinois
01.2011 - 06.2014
  • Purchased, setup and installed new computers.
  • their software and peripherals also merged. I gained the knowledge and skills to provide support for the diverse range of software used across the various locations now under the ownership of BP.
  • Provided technical support to end-users both remotely and in person.
  • Deployed new devices across multiple facilities, connecting hardware and software to the central network for multi-site connectivity.

Education

Bachelor of Science - Finance

University of Houston
Houston, TX
05.1990

Skills

  • Quickbooks Live
  • Microsoft 360
  • Windows 10/11
  • Adobe Acrobat 10
  • Technical Proficiency
  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Conflict Resolution
  • Time Management
  • Communication Skills

Timeline

Senior Housing Specialist

Sigma Century Properties, LLC
12.2019 - Current

Transaction Coordinator

Coldwell Banker
06.2014 - 12.2019

Deskside Support Engineer

British Petroleum (BP)
01.2011 - 06.2014

Bachelor of Science - Finance

University of Houston
Jaye Stovall