Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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JayeAnne Reynolds-White

Gays,IL

Summary

Skilled Receptionist with a proven track record at Pilsonchryslerdodgejeep, adept in front desk operations and multi-line telephone management. Leveraged tech-savviness and exceptional organizational skills to enhance customer relations and streamline communications. Demonstrated a positive, professional demeanor, ensuring efficient and confidential information protection. Achievements include significantly improving client satisfaction and reception area efficiency.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Receptionist

Pilsonchryslerdodgejeep
Mattoon, IL
06.2023 - Current
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Phone Operator

Mattoon Villa Pizza
Mattoon, IL
03.2023 - 12.2023
  • I took carry-out and delivery orders over the phone.
  • I was on the register when customers needed to be helped.

Education

High School Diploma -

Mattoon High School
Mattoon, IL
05-2024

Associate of Arts - Liberal Studies

Lake Land College
Mattoon, IL
06.2024 - Current

Skills

  • Greeting and seating clients
  • Front desk operations
  • Multi-line telephone operation
  • Tech-Savvy
  • Information protection
  • Customer/Client relations
  • Phone etiquette
  • Organization skills
  • Positive and professional
  • Telephone skills
  • Verbal and written communication

Affiliations

  • Involved on the middle school dance team for 3 years and high school dance team for 1 year.

References

References available upon request.

Timeline

Associate of Arts - Liberal Studies

Lake Land College
06.2024 - Current

Receptionist

Pilsonchryslerdodgejeep
06.2023 - Current

Phone Operator

Mattoon Villa Pizza
03.2023 - 12.2023

High School Diploma -

Mattoon High School
JayeAnne Reynolds-White