Accomplished Administrative Assistant with a proven track record, enhancing office efficiency and mastering both the Microsoft and Google Suites. Known for exceptional organizational and customer service skills, I significantly improved team morale through strategic event coordination. My adeptness in administrative support and time management consistently ensures peak operational flow
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Keystone Prep High School
Odessa, FL
10.2022 - Current
Provided high-level administrative support to executives and office staff, including managing calendars, scheduling meetings, and coordinating travel arrangements
Assign substitutes for coverage for absent teachers
Oversaw office operations by maintaining supplies inventory, organizing files, and processing expense reports
Assisted with payroll processing, invoice tracking, and accounts receivable/payable tasks
Managed correspondence, emails, and phone calls professionally and efficiently
Handled confidential information with discretion, ensuring privacy and data security protocols were followed
Extend a warm greeting to every visitor entering the front office
Maintains logs of student sign out and sign in activities
Student lunches are distributed to students on a daily basis
Medications for students are dispensed as needed throughout the school day
Responded promptly to inquiries via email or telephone calls concerning admission requirements or deadlines.
Conducted tours of the school for prospective students and their families.
Helped complete admissions packets and submitted paperwork to professionals for review and processing.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Organized events including open houses, orientations, college fairs. to promote the school's programs.
Administrative Assistant
Cryo-Cell International
Oldsmar, FL
08.2019 - 09.2022
Extend a warm greeting to every visitor and vendor entering the front office
Managed a multi-line phone system, directing calls to appropriate staff members
Handled and resolved customer inquiries and complaints in a timely manner
Maintained a clean and organized reception area for a welcoming environment
Maintain and update client address changes in the Salesforce database
Aid in inputting leads into the Salesforce system
Scheduled appointments and meetings for staff and ensured all meetings rooms were properly set up
Collected and distributed mail, packages, and faxes to the appropriate recipients in a timely manner
Assisted with administrative tasks such as data entry, filing, and organizing office supplies to support smooth operations
Provided administrative support to various departments as needed
Temporary Receptionist
Phi International
Clearwater, FL
02.2019 - 07.2019
Confirmed appointments and updated client records
Answered phone promptly and directed calls to correct offices
Kept reception area clean and neat
Resolved customer problems and complaints
Handled cash transactions and maintained sales records accurately
Responded to inquiries from callers seeking information
Supported office efficiency through clerical tasks such as data entry, photocopying, scanning, and faxing documents
Corresponded with clients through email, telephone, or postal mail
Managed and organized client appointments efficiently
Maintained a positive and welcoming environment in the reception area
Ensured accurate record-keeping of sales and payments
Demonstrated strong communication skills in handling customer complaints and inquiries
Security Receptionist
Regeneron Pharmaceuticals
Tarrytown, NY
01.2017 - 06.2019
Occasional assistance to accounting team with various data entry tasks
Complete other duties, tasks, and activities as they arise
Managed front desk operations, including greeting visitors, answering phone calls, and maintaining a secure entry point for employees and guests
Monitored surveillance cameras and quickly responded to any security incidents or alarms
Checked identification and verified credentials of all individuals entering the building to ensure safety and compliance with security protocols
Collaborated with security team to coordinate emergency response procedures and communicate relevant information to staff and visitors
Maintained accurate visitor log and issued visitor badges to ensure all individuals on premises are authorized to be there
Weekend Security Officer
Allied Universal
Rye, NY
03.2016 - 12.2018
Conducting regular security patrols to monitor and protect premises during weekend shifts
Enforcing access control measures to ensure only authorized personnel enter designated areas
Responding promptly to alarms and emergencies to maintain a safe and secure environment
Documenting all security incidents and maintaining accurate logs of daily activities
Communicating effectively with staff, visitors, and law enforcement to address security concerns and maintain order
Corporate Recruiter
Paxxon Healthcare Services
West Harrison, NY
04.2014 - 02.2016
Develop and implement recruitment strategies to attract top healthcare professionals to fill various positions within the organization
Source, screen, and interview candidates to assess their qualifications and fit for specific healthcare roles
Collaborate with hiring managers to understand their staffing needs and provide guidance on best practices for selection and retention
Utilize applicant tracking systems and other technology tools to streamline the recruitment process and maintain accurate candidate records
Serve as a brand ambassador for the organization, promoting a positive image to potential candidates and networking within the healthcare industry to generate referrals
Build and maintain a strong pipeline of qualified candidates for current and future hiring needs
Conduct market research to stay informed about industry trends and competitor practices in recruitment
Develop and maintain relationships with key stakeholders in the healthcare industry to enhance recruitment efforts
Analyze recruitment metrics and data to continuously improve recruitment strategies and processes
Administrative Assistant/ Business Office Assistant at Keystone Prep High SchoolAdministrative Assistant/ Business Office Assistant at Keystone Prep High School