Jana Johnson
Gilbertown
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable Employee effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
18
18
years of professional experience
Work History
Student
Coastal Alabama Community College
08.2022 - 05.2024
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Took extensive notes to document lessons and further solidify learning objectives.
Pharmacy Technician
Jeff Anderson Regional Medical Hospital
03.2017 - 02.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted, measured, and compounded medications following standard procedures.
- Computer skills needed for inputting information for task accomplished
Clerk
Money Now
06.2007 - 08.2008
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Assistant Manager
Talk And Tan
02.2006 - 08.2007
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Associate of Applied Science - Administrative Medical Office Specialist
Coastal Alabama Community College
Gilbertown05.2024
Associate of Applied Science - Administrative Office Specialist
Coastal Alabama Community College
Gilbertown, AL05.2024
High School Diploma -
Southern Choctaw High School
Gilbertown, AL05.1996
Skills
- Certified Medical Administrative Specialist
- Patient Scheduling
- Prioritizing Patients
- Medical Information Collection
- Healthcare Administration
- Scheduling Tests and Procedures
- CPT Coding
- Medical Report Transcription
- Proficiency in Medical Management Systems
- Billing and Collections
- Medical Recordkeeping
- Software Applications
Additional Information
Deadra Stokley (251) 331-4714
Laura Bishop (601) 553-6000 Anderson Regional Medical In-house Pharmacy.
Betty Kay Long (205) 457-1132
Timeline
Student
Coastal Alabama Community College
08.2022 - 05.2024
Pharmacy Technician
Jeff Anderson Regional Medical Hospital
03.2017 - 02.2019
Clerk
Money Now
06.2007 - 08.2008
Assistant Manager
Talk And Tan
02.2006 - 08.2007
Associate of Applied Science - Administrative Medical Office Specialist
Coastal Alabama Community College
Associate of Applied Science - Administrative Office Specialist
Coastal Alabama Community College
High School Diploma -
Southern Choctaw High School
Similar Profiles
LeMarcus MayeLeMarcus Maye
Teaching Assistants, Postsecondary at Coastal Alabama Community CollegeTeaching Assistants, Postsecondary at Coastal Alabama Community College
Erin MckemieErin Mckemie
Clinical Student Nurse at Coastal Alabama Community CollegeClinical Student Nurse at Coastal Alabama Community College
Amaya DunklinAmaya Dunklin
Library Student Assistant at Coastal Alabama Community CollegeLibrary Student Assistant at Coastal Alabama Community College
Harley WilliamsHarley Williams
Registered Nurse, Instructor at Coastal Alabama Community CollegeRegistered Nurse, Instructor at Coastal Alabama Community College
Eva CoodyEva Coody
Infusion Nurse at APSInfusion Nurse at APS