Summary
Overview
Work History
Education
Skills
Certification
TRAINING
PERSONAL INFORMATION
Timeline
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Jayka A. Valiente

Jayka A. Valiente

Bremerton,WA

Summary

Led initiatives to foster teamwork in an expanding organizational setting.,Facilitated communication across multicultural teams to enhance collaboration.,Applied exceptional organizational capabilities and precision in detail management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Belmont Terrace
560 Lebo Blvd Bremerton, WA 98310 United States
12.2023 - 08.2024
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and documented changes in patient health status.
  • Collaborated with nursing staff to implement individualized care plans.
  • Educated patients and families on health management and wellness strategies.

Certified Nursing Assistant

Foster Meadows - Adult Family Home
8587 Covina Lp NE, Br
08.2023 - 06.2024

Oversaw 24-hour supervision for residents, ensuring effective medication management and personal care services.

Executives

EXL Service Philippines
Pasay City, Philippines
07.2019 - 03.2020

Waitress

TGI FRIDAYS
Taguig City
04.2018 - 12.2018
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to communicate menu changes and special requests.
  • Trained new team members on service standards and restaurant protocols.
  • Executed daily inventory checks, contributing to accurate stock management.
  • Implemented upselling techniques, increasing revenue from food and beverage sales.
  • Maintained cleanliness and organization of dining area to meet health standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Technical Support Representative

CONCENTRIX
Quezon City
05.2014 - 12.2016
  • Technical Support, Billing, Retentions

Customer Service Representative

SITEL
Pasig City
03.2012 - 03.2014

Education

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Cauayan National High School
Cauayan City, Isabela

Bachelor of Science - Tourism Management

Arellano University – Bonifacio Campus
Pasig City
01.2018

School of International Hospitality and Tourism Management

University of Baguio
Baguio City, Benguet
01.2010

Hospitality and Tourism Management

St. Louise University
Baguio City, Benguet
01.2007

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Cagayan National High School
Tuguegarao City, Cagayan
01.2006

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Alzheimer's and dementia care
  • Bedside manner
  • Safety precautions
  • Patient-focused care
  • Transfer techniques

Certification

May 13, 2011 NATIONAL CERTIFICATE in FRONT OFFICE Philippine TVET Qualification and Certification System

TRAINING

Jan-Jun 2011 Front Office Services T.E.S.D.A. Isabela School of Arts and Trades Ilagan, Isabela Ecotourism Seminar Arellano University – Andres Bonifacio Campus, Pasig City October 3, 2017

PERSONAL INFORMATION

Birthdate: February 19, 1990 Birthplace: Cauayan City, Isabela Religion: Roman Catholic Citizenship: Filipin Status: Married Height: 5’2 Weight: 150 lbs

Timeline

Certified Nursing Assistant

Belmont Terrace
12.2023 - 08.2024

Certified Nursing Assistant

Foster Meadows - Adult Family Home
08.2023 - 06.2024

Executives

EXL Service Philippines
07.2019 - 03.2020

Waitress

TGI FRIDAYS
04.2018 - 12.2018

Technical Support Representative

CONCENTRIX
05.2014 - 12.2016

Customer Service Representative

SITEL
03.2012 - 03.2014

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Cauayan National High School

Bachelor of Science - Tourism Management

Arellano University – Bonifacio Campus

School of International Hospitality and Tourism Management

University of Baguio

Hospitality and Tourism Management

St. Louise University

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Cagayan National High School