Jayke R. Van Auken
Moreno Valley
Summary
Experienced and dedicated professional with a strong work ethic. Extensive background in retail operations, specializing in providing exceptional customer service and managing inventory. Proficient in product orientation and store organization for optimal efficiency. Excellent communication and teamwork skills, consistently fostering a positive and collaborative work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Associate
Rainbow Shops
01.2025 - Current
- Return store items to their designated areas based on style numbers and size
- Dress mannequins according to the clothes on the clothing racks
- Displayed merchandise by arranging in appealing ways to boost sales.
- Take apart and reassemble rounders and clothing 4ways
- Meticulously organize and sort Stockroom inventory to ensure safe passage ways and to keep supplies easily accessible.
- Contributed to efficient inventory management by participating in routine stock counts and reporting discrepancies promptly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
Gate Clerk, Security
Fleet Yards Inc.
02.2023 - 11.2024
- Upheld data integrity by regularly reviewing and correcting errors in information systems used to track container movements within the facility.
- Maintained a safe working environment by adhering to safety regulations and promptly addressing hazards in the yard area.
- Supported inventory control efforts by recording all container movements within the facility accurately using data entry software systems.
- Ensured accurate billing by meticulously inspecting cargo containers, trailers, and railcars for damage or discrepancies.
- Assisted in reducing wait times for truckers through effective communication and prompt resolution of access-related problems.
- Reduced errors in container tracking by consistently updating internal databases with accurate information regarding shipment status changes at the gate area.
- Improved gate security by diligently verifying and documenting incoming and outgoing shipments.
- Assisted with training new employees in gate clerk responsibilities, including documentation processes, inspection protocols, and use of company software systems.
- Collaborated effectively with team members to ensure smooth operations during high-traffic periods while maintaining accuracy in record-keeping tasks.
- Prevented potential security breaches by ensuring proper identification procedures were followed for all individuals seeking access to restricted areas within the facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed hourly patrols of facility, grounds and perimeter.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
Package runner
Fedex
10.2022 - 12.2022
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained a safe work environment by adhering to safety protocols and proper equipment usage.
- Streamlined loading processes for faster turnaround times, enabling more deliveries per shift.
- Contributed to a positive work atmosphere through effective communication with colleagues and supervisors alike.
- Identified potential bottlenecks in the delivery process and suggested solutions for improvement, resulting in increased operational efficiency.
- Reduced lost packages by diligently tracking and documenting all items through the delivery process.
- Minimized package damage by carefully handling fragile items during both the receiving and delivery stages.
- Adhered to company policies and procedures while performing daily tasks, ensuring compliance at all times.
- Completed on-time deliveries by choosing best and most efficient routes.
- Demonstrated flexibility in adapting to changing schedules or routes due to unforeseen circumstances or last-minute adjustments without compromising service quality.
Store supervisor, cashier, security, and stock replenisher
I.E Art Supply
01.2021 - 03.2021
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Worked closely with the visual merchandising team to create appealing store layouts that facilitated ease of navigation for customers and maximized product exposure.
- Oversaw daily operations to ensure smooth and efficient store function.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
contractors apprentice
Tino Garcia’s Home improvements
01.2013 - 01.2020
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed roof insulation to reduce energy costs.
- Corrected improper drainage and ventilation problems.
- Supported construction manager with materials, schedule, and cost information.
- Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
- Consistently stayed under budget by monitoring job progress and controlling costs.
- Increased project efficiency by assisting in the preparation of construction sites, including clearing debris and setting up safety equipment.
- Reduced errors in concrete work by accurately setting forms and ensuring proper mixing ratios for various consistency requirements.
- Gained valuable experience handling a wide range of construction equipment, including power tools, machinery, and specialty instruments under direct supervision from skilled professionals.
- Assisted in the installation of drywall, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
- Ensured accurate measurements and cuts while working closely with skilled tradespeople to complete carpentry tasks.
- Improved job site safety with constant vigilance, identifying potential hazards and addressing them promptly under the guidance of experienced professionals.
- Demonstrated adaptability in learning new skills quickly while working alongside more experienced general contractors on various construction projects.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with erecting scaffolding and ladders.
- Helped with door and window installations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Worked on sites, installing roofs and other exterior components.
Education
High School -
John W. North high school
Riverside, California06.2020
Skills
- Customer service
- Attention to detail focus
- Organization
- Team collaboration
- Active listening techniques
- Store cleanliness maintenance
- Stock replenishment efficiency
- Product display
- Shipment processing
- Loss prevention awareness
Certification
Cpr Certified, Food Handler certified for the county of Riverside Ca.
Timeline
Store Associate
Rainbow Shops
01.2025 - Current
Gate Clerk, Security
Fleet Yards Inc.
02.2023 - 11.2024
Package runner
Fedex
10.2022 - 12.2022
Store supervisor, cashier, security, and stock replenisher
I.E Art Supply
01.2021 - 03.2021
contractors apprentice
Tino Garcia’s Home improvements
01.2013 - 01.2020
Cpr Certified, Food Handler certified for the county of Riverside Ca.
High School -
John W. North high school
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