Jayke Sullivent
Appling,GA
Summary
Experienced and reliable Amazon Associate with a strong background in fulfillment operations, including picking, AFM, ICQA, quarterbacking, and process guidance. Known for being a dependable team player who takes initiative, adapts quickly, and consistently delivers strong results in fast-paced environments. Skilled in training and supporting team members, solving floor-level issues, and working closely with Operations Managers to keep processes running smoothly.
Overview
3
3
years of professional experience
Work History
Amazon Associate - Picker / AFM / ICQA / Quarterback / Process Guide
Amazon Fulfillment Center
Appling, USA
05.2022 - Current
- Demonstrated a strong Bias for Action by stepping into multiple roles and taking initiative during high-volume operations to maintain speed, quality, and safety.
- Trained and developed new AFM associates by earning their trust through patient guidance, clear communication, and reinforcement of standard work practices.
- Applied a Deep Dive approach when resolving floor health issues-used data tools like MMA, Roboscout, Archer, and River to uncover root causes and implement lasting improvements.
- Collaborated closely with Operations Managers and RME teams to investigate and resolve AR robotic issues, proactively minimizing downtime and ensuring workflow continuity.
- Developed new reporting tools to manage AFM staffing, PPE distribution, and shift coverage, improving communication and resource management across the team.
- Led daily stand-ups and team syncs, encouraging transparency and open dialogue to support team cohesion and alignment with Amazon's safety and performance goals.
- Coordinated automation on the AR floor to ensure pods were delivered on time to picker stations, and responded to safety issues and hazardous material spills with urgency and care.
- Played a key role in rebuilding and stabilizing the BHD AFM roster, collaborating with QBs, OMs, and learning leaders to create a more efficient and engaged team.
- Earned trust from leadership through consistent reliability, high floor health scores, and zero safety incidents under direct supervision.
Education
High School Diploma - Harlem, GA
Harlem High School
Harlem, GA01.2020
Skills
- Team Leadership & Development
- Cross-functional Collaboration
- Influenced Process Improvements
- Coordinated Automation Solutions
- Agile Problem-Solving
- Deep Dive & Root Cause Analysis
- Earn Trust & Team Mentorship
- Analytics & Predictive Analytics
- ICQA & Inventory Accuracy
- Logistics Scanning & Reporting
- Pallet Jack Operation
- Loading / Unloading
- Safety & Hazardous Material Protocols
- Floor Health Tools (MMA, Vantage, , Archer, River)
- Microsoft Excel & Word
- Inventory management
- Performance monitoring
- Quality control
Timeline
Amazon Associate - Picker / AFM / ICQA / Quarterback / Process Guide
Amazon Fulfillment Center
05.2022 - Current
High School Diploma - Harlem, GA
Harlem High School
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