Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayla Adams

Locust Grove,Virginia

Summary

A successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. I present strong organizational skills and committed to adhering to relevant laws and regulations. I consider myself a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Employment Consultant

Career Support Systems Inc
04.2023 - Current
  • Plans and assesses current work skills training needs
  • Develops curriculum and training materials
  • Facilitates life skills and job search skills classes
  • Evaluates results and initiates changes to curriculum as needed
  • Provides individual support and encouragement to clients
  • Provides active case management services to an assigned client load
  • Provides client assessment, develops service plans, typically requiring the coordination of multiple community services
  • Monitors client progress
  • Counsels and guides clients in developing career and/or employment goals
  • Advocates for students with other college services
  • Matches job seeking clients and employers using a variety of professional job placement skills
  • May participate in the interview process
  • Facilitates completion of paperwork
  • Conducts work site visits to employers to ensure successful client placement
  • Provides retention services to ensure client success and employer satisfaction
  • Explores with the employer, client, and other community resources available alternatives for addressing client barriers and focusing on job retention
  • Mediates or problem- solves client/employer issues
  • Advocates for and negotiates client performance plans
  • Facilitates disability and cultural awareness training with employers and site employees
  • Develops and fosters professional relationships with employers, placement agencies, and temporary agencies to ensure consistent contact for job leads within the community
  • Designs and develops employment service marketing programs
  • Makes presentations to businesses within the community to promote employment services programs and develops new jobs for clients
  • Maintains case files
  • Writes detailed case notes
  • Tracks program/grant required statistics and summarizes in report form
  • Synthesizes information from diverse services and acts on information appropriately for each participant and grant., Developing effective job coaching and employment plans
  • Communicating with clients to understand their goals and ambitions
  • Assisting clients to discover and overcome their personal barriers and set goals
  • Assess the strengths of individuals and teach them to use them effectively
  • Guide clients in learning to complete job tasks
  • Help in the development of motivation and skills
  • Provide coaching in effective job search techniques
  • Assist people with disabilities in developing social and life skills
  • Advise on workplace accommodation for people with disabilities
  • Monitor and evaluate progress of clients
  • Keep records and documentation in Lauris and prepare appropriate reports.
  • Managed caseloads of up to Number monthly clients in search of gainful employment.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Proofread and edited clients' resumes to improve interview chances.
  • Assisted Number clients with job placement.
  • Developed job leads in order to increase placements.
  • Trained, mentored and coached staff to improve performance and results for clients.
  • Tracked clients' progress in Software database to provide monthly reports.
  • Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
  • Recognized client employment barriers and devised strategies to resolve.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Updated client records to reflect personal information, qualifications and career aspirations.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Led job readiness and career-building workshops to uplift client confidence.
  • Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
  • Facilitated job fairs and industry events to build employment networks.
  • Devised and implemented individualized employment plans to support client goals.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.

Program Supervisor

Sevita
12.2022 - 03.2023
  • Coordinated logistics for activities and events
  • Scheduled and developed program activities in accordance with program needs
  • Collaborated with community leaders, organizations and public agencies to promote programs within the community
  • Fostered relationships to define programming needs and strengthen organizational standing
  • Partnered with program management on recommendations, process improvements and corrective action plans
  • Delegated tasks to staff and volunteers during daily activities and organized events
  • Created program goals and objectives for clients with mental and behavioral health issues, developed program-specific policies and procedures and relentlessly helped clients meet goals
  • Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management
  • Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with licensure, certification, accreditation and statutory requirements
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives
  • Maintained client records in compliance with local, state, federal, agency and contractual regulations, helped clients manage financial accounts and cultivated client independence
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports
  • Managed day-to-day residential services, met individual transportation needs and maintained safe and high-quality home environments
  • Monitored health of clients, communicated with medical professionals, implemented preventive strategies to limit illness and serious incidents and coordinated documentation across shifts
  • Oversaw team reporting, performance and quality assurance for a group of 7 personnel
  • Analyzed current program spending and shared cost-saving measures with the director to increase savings to the bottom line
  • Transported clients to doctor's appointments and errands
  • Transmitted information or documents to customers through email, mailings or facsimile machine
  • Investigated and analyzed client complaints to identify and resolve issues
  • Sorted incoming mail and directed to correct personnel each day
  • Scheduled space or equipment for special programs, meetings and conferences
  • Updated and recorded customer or client information to maintain accounts
  • Maintained business office inventory and equipment by checking stock for needed supplies
  • Supplied callers with office address and directions, employee email addresses and phone extensions
  • Scheduled and confirmed appointments
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Maintained client accounts by obtaining, recording and updating personal and financial information
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
  • Scheduled and confirmed appointments and meetings for the management team
  • Transcribed tapes and notes from meetings into prescribed formats
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
  • Processed payments and updated accounts to reflect balance changes
  • Answered and directed incoming calls
  • Protected clients' rights by maintaining confidentiality of personal and financial information
  • Oversaw office inventory by restocking supplies and submitting purchase orders
  • Composed and prepared routine correspondence, letters and reports with job-related software
  • Scheduled appointments and maintained and updated appointment calendars
  • Collated, bound and stored computer-generated reports
  • Reported suspicious individuals to the supervisor
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, and grammar.
  • Directed team of Number personnel, overseeing records, performance and quality assurance.
  • Established policies covering Area, Area and Area.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Provided technical support to staff with necessary resources to carry out duties successfully.
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented training programs for staff.
  • Monitored program performance and outcomes for successful delivery of services.
  • Assessed community needs and identified resources for social and community service programs.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Direct Support Professional

Sevita Health
07.2021 - 12.2022
  • Assisted with planning and coordination of activities and outings based on individual needs
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • Reported changes in client condition to administrators, facilitating nursing intervention
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals
  • Aided with mobility and independence for disabled individuals and continually monitored safety
  • Tracked and reported clients' progress based on observations and conversations
  • Leveraged database management system to track and report service hours, details of activities and progress on goals
  • Maintained a clean and well-organized environment for client happiness and safety
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Accompanied or transported clients to appointments, errands and social activities
  • Used approved crisis intervention techniques in emergency situations
  • Followed care plan and directions to administer medications
  • Documented current patient information to update vital signs, behaviors and eating habits
  • Monitored client's well-being, safety and comfort under physician direction
  • Assisted individuals in development of social skills to become integrated in the community
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.

Direct Support

Rappahannock Rapidan Community Services
09.2019 - 03.2021
  • Assisted with planning and coordination of activities and outings based on individual needs
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • Reported changes in client condition to administrators, facilitating nursing intervention
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals
  • Aided with mobility and independence for disabled individuals and continually monitored safety
  • Tracked and reported clients' progress based on observations and conversations
  • Leveraged database management system to track and report service hours, details of activities and progress on goals
  • Maintained a clean and well-organized environment for client happiness and safety
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Accompanied or transported clients to appointments, errands and social activities
  • Used approved crisis intervention techniques in emergency situations
  • Followed care plan and directions to administer medications
  • Documented current patient information to update vital signs, behaviors and eating habits
  • Monitored client's well-being, safety and comfort under physician direction
  • Assisted individuals in development of social skills to become integrated in the community
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.

Education

Associates - Allied Health/Business

Piedmont Virginia Community College
Charlottesville, VA

High School Diploma - General Studies

Chancellor High School
Fredericksburg, VA
05.2019

2018

Skills

  • Strategic Planning
  • Document Management Skills
  • Operational Leadership Background
  • Reporting Requirements Understanding
  • Staff Training Expertise
  • Standard Operating Procedures
  • Scheduling Proficiency
  • Program Management
  • Customer Support and Assistance
  • Effective Customer Communication
  • Client Meetings
  • Well-Trained in Microsoft Office
  • Computer Skills
  • Organizational Skills
  • Planning and Organizing
  • Critical Thinking
  • First Aid/CPR
  • Supervision & Leadership
  • Documentation Skills
  • Support Planning
  • Interview Preparation
  • Database Recordkeeping
  • Planning Skills
  • Developing Job Opportunities
  • Database Maintenance
  • Teaching Job Search Techniques
  • Human Resources Procedures
  • Human Resources Processes
  • Program Management Expertise
  • Monthly Reporting
  • Reviewing Resumes
  • Report Writing
  • Recordkeeping Requirements
  • Adept in Software
  • Business Operations
  • Program Goals
  • Employer Matching
  • Development Activities
  • Recruiting
  • Records Documentation
  • Employee Coaching
  • Eligibility Screening
  • Hiring and Training
  • Program Planning
  • Case Management

Certification

  • Adult & Pediatric CPR/First Aid, American Red Cross

Timeline

Employment Consultant

Career Support Systems Inc
04.2023 - Current

Program Supervisor

Sevita
12.2022 - 03.2023

Direct Support Professional

Sevita Health
07.2021 - 12.2022

Direct Support

Rappahannock Rapidan Community Services
09.2019 - 03.2021

Associates - Allied Health/Business

Piedmont Virginia Community College

High School Diploma - General Studies

Chancellor High School

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Jayla Adams