Jayla Allen
Jacksonville
Summary
I am strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Electrician
U.S Army
01.2019 - Current
- Plan, organize, and lead troops and activities in military operations
- Manage enlisted personnel
- Operate and command aircraft, ships, or armored vehicles
- Provide medical, legal, engineering, and other services to military personnel
Correctional Officer
Florida Department of Corrections
05.2024 - 11.2024
- Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
- Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
- Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
- Maintain the company's reputation with professionalism and legal compliance
- Collaborate with other security officers for effective protection and coverage
Operations Managers
Kwick Lights LLC
01.2023 - 12.2023
- Conduct budget reviews and report cost plans to upper management
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Public Health Clerk
City Of Houston Health Department
10.2021 - 01.2023
- Communicate information between doctors, nurses, other staff, and patients
- Ensuring accuracy and information privacy for your patients
- Serve as concierge, directing patients and visitors to their destinations within the healthcare facility
- Organize community outreach activities
Administrative Assistant
City of Houston Human Resources Intern
04.2018 - 10.2021
- Provides administrative support to ensure efficient operation of the office
- Answers phone calls, schedules meetings and supports visitors
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results
- Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations
- Exhibits polite and professional communication via phone, e-mail, and mail
- Supports the team by performing tasks related to organization and strong communication
Caregiver
Visiting Angels
09.2018 - 04.2021
- Assisting clients with their day to day tasks and their self-care
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Sales Manager
Footlocker
08.2016 - 10.2018
- Meet and exceed sales goals and standards of performance
- Provide a fun, full-service shopping experience to customers
- Stay informed of current fashion trends
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Administrative Assistant
Marie Management LLC
12.2017 - 09.2018
- Share expertise and knowledge to help businesses attain goals and solve problems
- Perform day-to-day work and augment or supplement staff-and save the fixed overhead costs associated with a full-time employee
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Bachelor of Science - Electrical Engineering
Harris Stowe State University
Saint Louis, MO05-2027
High School Diploma -
McCluer South Berkeley High School
Saint Louis, MO05.2018
No Degree - Electrical Engineering
Saint Louis Community College- Florissant Valley
Saint Louis, MO05.2018
Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Customer relations
- Technical troubleshooting
- Positive and professional
- Typing 65 wpm
- Technical support
- Appointment scheduling
Timeline
Correctional Officer
Florida Department of Corrections
05.2024 - 11.2024
Security Officer
Allied Universal Security Services
05.2023 - Current
Operations Managers
Kwick Lights LLC
01.2023 - 12.2023
Public Health Clerk
City Of Houston Health Department
10.2021 - 01.2023
Electrician
U.S Army
01.2019 - Current
Caregiver
Visiting Angels
09.2018 - 04.2021
Administrative Assistant
City of Houston Human Resources Intern
04.2018 - 10.2021
Administrative Assistant
Marie Management LLC
12.2017 - 09.2018
Sales Manager
Footlocker
08.2016 - 10.2018
Bachelor of Science - Electrical Engineering
Harris Stowe State University
High School Diploma -
McCluer South Berkeley High School
No Degree - Electrical Engineering
Saint Louis Community College- Florissant Valley
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