Summary
Overview
Work History
Education
Skills
Timeline
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Jayla Allen-Rodgers

Philadelphia,PA

Summary

- Dynamic and adaptable professional with strong customer service and problem-solving skills, honed at Drexel University. Proven ability to enhance team collaboration and achieve sales goals, as demonstrated during my tenure at TJX Companies. Committed to fostering positive relationships and delivering exceptional results in fast-paced environments.


- Professional committed to achieving results, prepared for this role with history of supporting academic environments. Known for reliability and adaptability, thriving in dynamic settings. Proven ability to collaborate effectively within teams and contribute to collective goals. Skilled in time management and problem-solving, ensuring efficient task completion.


- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

4
4
years of professional experience

Work History

Work Study Student

Drexel University
02.2025 - Current
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
  • Great skills for working at a front desk.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
  • Developed excellent customer service skills through interactions with diverse populations within the university community.
  • Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.

Women's Sales Associate

TJX Companies
05.2023 - Current
  • Participated in ongoing training sessions to stay current on fashion trends and improve selling strategies, enhancing overall performance in the role.
  • Maintained an organized sales floor by regularly restocking inventory and updating displays according to seasonal trends.
  • Increased average transaction value through strategic upselling techniques such as suggesting coordinating pieces or premium fabrics.
  • Assisted in visual merchandising to create an attractive shopping environment, driving foot traffic and sales.
  • Collaborated with team members to achieve monthly sales goals, contributing to the overall success of the store.
  • Ensured proper inventory management by conducting regular stock checks, reporting discrepancies or low levels to supervisors when necessary.

Smoothie Maker

Smoothie King
08.2022 - 02.2023
  • Prepared and served juices and blended drinks.
  • Collaborated with team members to optimize productivity during peak hours.
  • Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
  • Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
  • Resolved customer complaints professionally, ensuring they were satisfied with their store experience.

Team Member

McDonald's
04.2021 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Science Leadership Academy At Beeber
5925 Malvern Ave, Philadelphia, PA 19131

Bachelor of Science - Graphic Design

Drexel University
Philadelphia, PA
06-2028

Skills

  • Computer skills
  • Time management
  • Problem-solving
  • Leadership qualities
  • Customer service
  • Team collaboration
  • Attention to detail
  • Creative arts
  • Student wellness
  • Marketing and advertising
  • Active listening
  • Critical thinking

Timeline

Work Study Student

Drexel University
02.2025 - Current

Women's Sales Associate

TJX Companies
05.2023 - Current

Smoothie Maker

Smoothie King
08.2022 - 02.2023

Team Member

McDonald's
04.2021 - 08.2022

High School Diploma -

Science Leadership Academy At Beeber

Bachelor of Science - Graphic Design

Drexel University

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