Professional Summary
Overview
Work History
Education
Skills
Timeline

Jayla Anderson

Amazon
Memphis,TN
10
years of professional experience

Recent Criminal Justice Graduate with hands-on experience from academic projects and internships. Demonstrated teamwork, problem-solving, and time-management skills while delivering effective solutions through adaptability and a proactive approach. Committed to making meaningful contributions by leveraging versatile skills in project management and collaboration.

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Work History

Warehouse Associate

2 Years 9 Months
Amazon | 09.2023 - 06.2026
  • Maintained accurate inventory records and documentation, achieving 100% compliance with productivity standards by following detailed procedures and demonstrating strong organizational and time-management skills.
  • Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
  • Collaborated with team members to ensure timely order fulfillment and inventory accuracy.
  • Implemented safety protocols, reducing workplace accidents and maintaining compliance with regulations.

Assistant General Manager

4 Years 7 Months
Wrapzody Gourmet Wrapz | 12.2020 - 07.2025
  • Managed daily administrative operations, scheduling, payroll support, vendor communications, and financial records, ensuring smooth business operations.
  • Coordinated calendars, meetings, and operational deadlines to streamline processes and support team efficiency.
  • Prepared reports, maintained organized documentation, processed invoices and deposits, and reconciled business records, supporting accurate financial tracking.
  • Communicated with customers, vendors, and third-party partners through phone and email, strengthening business relationships.
  • Maintained accurate files and ensured timely completion of administrative tasks, showcasing organizational skills and attention to detail in fast-paced environment.

Pretrial Services Intern

1 Year 1 Month
Shelby County Justice Center | 09.2023 - 10.2024
  • Prepared and organized pretrial and post-sentencing reports, legal documents, and case files, ensuring accuracy and compliance.
  • Maintained confidential client records while ensuring accuracy and compliance with court procedures, supporting legal integrity.
  • Assisted with case management and administrative support for Pretrial Services, facilitating timely and accurate case processing.
  • Scheduled appointments and coordinated meetings and court-related activities, ensuring effective time management and organization.
  • Utilized Microsoft Office applications to prepare correspondence, maintain records, and organize case information, increasing administrative productivity.

Cashier/Customer Service

1 Year
Walmart | 01.2023 - 01.2024
  • Processed transactions and maintained accurate financial records, achieving error-free checkouts for customers.
  • Resolved customer concerns with focused service and attention to detail, resulting in enhanced customer satisfaction.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained accurate cash drawer, ensuring balanced registers at shift end.

Cashier

4 Years 6 Months
Wrapzody Gourmet Wrapz | 06.2016 - 12.2020
  • Processed customer transactions and balanced cash drawer, ensuring accuracy and efficiency in order fulfillment.
  • Maintained cleanliness and provided friendly service, enhancing overall customer satisfaction.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent record-keeping.
  • Assisted customers with menu selections, enhancing overall dining experience.

Education

Bachelor of Science - Criminal Justice

Tennessee State University | Nashville, TN | 08-2024
  • Dean's List [Fall 2022]
  • Phi Alpha Delta Fraternity, International Member
  • 3.3+ GPA Cum Laude

Associate of Science - Criminal Justice

Southwest Tennessee Community College | Memphis, TN | 12-2021
  • Dean's List [Fall 2020 & Spring 2021]
  • 3.5+ GPA Summa Cum Laude
  • Curtis Johnson Scholarship Recipient

Skills

Inventory management
Inventory control
Recordkeeping
Microsoft Office proficiency
Clerical tasks
Scheduling software
Customer service
Vendor management
Retail management
Company vehicle operation
Facility Patrol & Monitoring
Court case file organization

Timeline

Warehouse Associate

Amazon
09.2023 - 06.2026Read More

Pretrial Services Intern

Shelby County Justice Center
09.2023 - 10.2024Read More

Cashier/Customer Service

Walmart
01.2023 - 01.2024Read More

Assistant General Manager

Wrapzody Gourmet Wrapz
12.2020 - 07.2025Read More

Cashier

Wrapzody Gourmet Wrapz
06.2016 - 12.2020Read More

Tennessee State University

Bachelor of Science from Criminal Justice
Read More

Southwest Tennessee Community College

Associate of Science from Criminal Justice
Read More
Jayla Anderson