Jayla Atkins
Middletown,DE
Summary
Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
ATI Physical Therapy
02.2023 - Current
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Supported the development of comprehensive care plans by participating in interdisciplinary team meetings and providing input based on observations during therapy sessions.
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 08.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Customer Service Representative
BJ's Wholesale
04.2020 - 10.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Exercise Physiology
Salem Universityba
Salem, WV04.2024
Associate of Arts - General Studies
Harcum College
Bryn Mawr, PA05.2022
Skills
- Orthopedics
- Post-Surgery Rehabilitation
- Strengthening
- Expert in [Software]
- Physical Therapy Support
- Customer Communications
- Sanitation
- Patient Service
Student Athlete
Played basketball throughout my collegiate career.
Timeline
Physical Therapy Aide
ATI Physical Therapy
02.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 08.2021
Customer Service Representative
BJ's Wholesale
04.2020 - 10.2020
Bachelor of Science - Exercise Physiology
Salem Universityba
Associate of Arts - General Studies
Harcum College