Jayla Austin
Cleveland,OH
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Brightstar Healthcare Agency
Cleveland, OH
08.2024 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
Medical Office Assistant
Medcare Centre
Garfield , OH
03.2024 - 09.2024
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Prepared patient charts prior to each appointment.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Performed routine laboratory tests such as urinalysis and blood draws.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Maintained a clean work environment by adhering to infection control protocols.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Registered patients and scheduled appointments.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Interviewed patients to complete case histories and intake forms.
- Routed laboratory or diagnostic results to appropriate staff.
Education
Diploma - Practical Nursing
Valley College
Cleveland, OH05-2023
High School Diploma -
John Hay Highschool Early College
Cleveland, OH05-2021
Skills
- Care Plan Management
- Nutritional meal preparation
- Behavioral Management
- Client documentation
- Meal Preparation
- Compassionate client care
- Client safety and first aid
- Housekeeping
- Ambulation Assistance
- Personal Hygiene Assistance
- Dressing assistance
- Vital signs monitoring
- Patient Care
- Mobility support
- Personal care services
- Toileting assistance
- Feeding Assistance
- State regulations knowledge
Timeline
Home Health Aide
Brightstar Healthcare Agency
08.2024 - Current
Medical Office Assistant
Medcare Centre
03.2024 - 09.2024
Diploma - Practical Nursing
Valley College
High School Diploma -
John Hay Highschool Early College