Jayla Bates
Inkster
Summary
Results-driven process assistant with hands-on experience in enhancing workflow efficiency and supporting project management initiatives. Known for attention to detail and outstanding communication skills, contributing to successful cross-functional team collaboration.
Overview
12
12
years of professional experience
Work History
Intern Process Assistant
Amazon
07.2021 - Current
- Supported project management efforts by coordinating cross-functional team meetings.
- Implemented process improvements that enhanced workflow efficiency across departments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Group Home Manager
Individual Empowerment Inc.
11.2016 - 04.2021
- Supervised daily operations to ensure adherence to care standards and regulatory compliance.
- Developed individualized support plans in collaboration with clients and interdisciplinary teams.
- Trained and mentored staff on best practices for client engagement and crisis intervention.
- Implemented quality improvement initiatives that enhanced service delivery and resident satisfaction.
Shift Leader
Taco Bell Restaurant
08.2013 - 02.2016
- Supervised daily operations, ensuring efficient workflows and adherence to company standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented inventory control measures to reduce waste and optimize supply usage.
- Monitored food safety practices, maintaining compliance with health regulations and protocols.
Education
High School Diploma -
Old Redford Academy High School
Detroit, MI05-2011
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Attention to detail
- Creative and resourceful
- Outstanding communication skills
- Professionalism and etiquette
Timeline
Intern Process Assistant
Amazon
07.2021 - Current
Group Home Manager
Individual Empowerment Inc.
11.2016 - 04.2021
Shift Leader
Taco Bell Restaurant
08.2013 - 02.2016
High School Diploma -
Old Redford Academy High School