Jayla Brown
Desoto,Texas
Summary
Motivated and personable customer service professional with experience in retail, food service, entertainment, and fast-paced work environments. Strong communication skills with experience assisting customers, handling transactions, maintaining organized work areas, and supporting team operations. Skilled at understanding customer needs, solving problems, and delivering exceptional experiences. Eager to bring a competitive mindset and strong interpersonal skills to an automotive sales position.
Overview
3
3
years of professional experience
Work History
Robotics Warehouse Associate
Amazon
06.2026 - Current
- Fulfilled customer orders accurately and efficiently in a fast-paced environment.
- Organized and handled merchandise according to company procedures.
- Maintained a clean and safe work environment.
Assistant Manager
Cinemark
06.2025 - 11.2025
- Train employees to adhere to Cinemark policies and their specific duty.
- Ensure efficiency of operations, settle customer service issues, communicate alongside managers to overcome sudden obstacles.
Cashier (Seasonal)
Playa Soles
11.2024 - 12.2024
- Input new product listings to be sold through Shopify.
- Developed new marketing strategies for social media.
- Kept the salesfloor organized and assisted customers.
Team Member
Cinemark
08.2024 - 11.2024
- Worked inside of box office to give customers movie tickets.
- Ushered moviegoers to their designated theatres. Ensured tidiness in previous theatres.
- Sold concessions to customers in a timely and friendly manner.
Team Member
Chipotle Mexican Grill
08.2023 - 01.2024
- Provided fast and friendly service to customers while preparing their order.
- Worked alongside peers to ensure operations ran smoothly.
- Used POS system to take customer orders.
Education
High School Diploma -
High School
DeSoto, TX01.2024
Skills
- Effective communication
- Team leadership
- Problem-solving
- Computer literacy
- Product Knowledge
- Sales and Upselling
Military Experience
- United States Army Basic Combat Training - Fort Sill, OK 2026
- Participated in multiple team building events and exercises.
- Became accustomed to structure, discipline, and time management.
- Learned how to follow strict and tedious instruction.
Timeline
Robotics Warehouse Associate
Amazon
06.2026 - Current
Assistant Manager
Cinemark
06.2025 - 11.2025
Cashier (Seasonal)
Playa Soles
11.2024 - 12.2024
Team Member
Cinemark
08.2024 - 11.2024
Team Member
Chipotle Mexican Grill
08.2023 - 01.2024
High School Diploma -
High School