Jayla Burton
Ladson,SC
Summary
Experienced Alterations Associate at David's Bridal, I expertly enhanced customer satisfaction through consultative sales and exceptional service. With a flair for multitasking and organization, I adeptly juggled appointments and sales, simultaneously driving revenue and fostering client loyalty. Motivated professional with proven track record of providing exceptional customer service, exceeding sales goals, and managing inventory. Possesses excellent communication, problem-solving, and organizational skills.
Overview
1
1
year of professional experience
Work History
Alterations Specialist
David's Bridal
03.2023 - Current
- Enhanced customer satisfaction by providing expert alterations and tailoring services for various garments.
- Improved store reputation by consistently delivering high-quality alterations in a timely manner.
- Assisted clients with fitting appointments, ensuring accurate measurements and garment adjustments.
- Collaborated with sales associates to recommend appropriate alteration services based on individual customer needs.
- Maintained an organized workspace, keeping track of client orders and timelines for completion.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Lowcountry Acadamy
SummervilleSkills
- Deadline-oriented
- Cost Estimation
- Color theory
- Fabric Knowledge
- Wedding Gown Alterations
- Measuring Techniques
- Hand Stitching
- Inventory Maintenance
- Continuous Improvement
- Professionalism
- Multitasking Abilities
- Scheduling
- Product Knowledge
- Complaint resolution
- Problem-solving abilities
- Prioritization
Timeline
Alterations Specialist
David's Bridal
03.2023 - Current
High School Diploma -
Lowcountry Acadamy