Jayla Butler
Manchaca
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy fast pace environments.Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Full Time Package Handler
Fed Ex Ground
Austin, TX
01.2024 - 06.2025
- Operated conveyor systems to facilitate efficient package sorting and distribution.
- Loaded and unloaded packages, ensuring accurate placement within designated areas.
- Maintained a clean and organized work environment to promote safety standards.
- Collaborated with team members to meet daily operational goals and deadlines.
- Utilized handheld scanners to track package movement throughout the facility.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
In Store Shopper
HEB Grocery Store
Austin, TX
08.2023 - 10.2023
- Streamlined order picking process to enhance efficiency and reduce wait times.
- Collaborated with team members to ensure accurate fulfillment of customer orders.
- Maintained knowledge of store inventory to provide optimal product selection for shoppers.
- Implemented organizational strategies for improved stock replenishment and display management.
- Completed over 20 orders in a 4 hour shift.
Shift Leader
Kentucky Fried Chicken
Austin, TX
09.2020 - 01.2023
- Supervised team members to ensure compliance with food safety and sanitation standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new employees on operational procedures and customer service techniques.
- Implemented process improvements that enhanced kitchen efficiency and product quality.
- Oversaw shift operations, ensuring timely service during peak hours.
- Resolved customer complaints promptly, maintaining high satisfaction rates.
- Worked 14 hour shifts daily, covered shifts for coworkers that couldn't make it into work.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
LBJ Early College High School
Austin, TX05.2022
Skills
- Team collaboration
- Adaptable to change
- Workplace cleanliness
- Label reading
- Fragile item handling
- Physical stamina
- Lifting and sorting
- Physical strength and stamina
- Problem-solving
- Willing to learn
- Critical thinking
- Customer service
- Cash handling
- Time management skills
- Heavy lifting
- Warehouse safety
Timeline
Full Time Package Handler
Fed Ex Ground
01.2024 - 06.2025
In Store Shopper
HEB Grocery Store
08.2023 - 10.2023
Shift Leader
Kentucky Fried Chicken
09.2020 - 01.2023
High School Diploma -
LBJ Early College High School