Jayla Cartlidge
Chicago,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Strong knowledge of emotional, physical and social support strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
Addus HealthCare, Inc.
05.2021 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Fundraiser
Amnesty International
06.2022 - 11.2022
- Went out talked to people and got them to sign up for monthly donations.
- Received an average of more than 50 donations a week.
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Security Officer
Titan Security Group
01.2021 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Warehouse Associate
Amazon
03.2020 - 09.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Retail Sales Associate
Forever 21
09.2018 - 11.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Administrative Assistant
Full effect theatrical dance company
01.2015 - 12.2018
- Complete new dancer registration, Answer phone calls, Costume Inventory, Create and send off newsletters, Customer service, Treasury official
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
General Team Member
Marianos
06.2017 - 09.2018
- Received positive feedback from supervisors for consistent high performance in job duties.
- Assisted in inventory management, accurately tracking stock levels and restocking products as needed.
- Developed positive relationships with colleagues across departments, fostering a collaborative work environment conducive to achieving shared goals.
- Exceeded performance targets in key metrics, earning recognition from management for outstanding contributions to the team''s success.
- Took orders, prepared meals, and collected payments.
Education
High school diploma -
Disney II Magnet High School
06.2018
Skills
- Patient Care
- Microsoft Office proficiency
- Customer relationship development
- Account Administration
- Conflict Resolution
- Cash Handling
- Time Management
- Attention to Detail
Certification
PERC Card, Permanent employee registration card.
Timeline
Fundraiser
Amnesty International
06.2022 - 11.2022
Home Health Aide
Addus HealthCare, Inc.
05.2021 - Current
Security Officer
Titan Security Group
01.2021 - 03.2022
Warehouse Associate
Amazon
03.2020 - 09.2020
Retail Sales Associate
Forever 21
09.2018 - 11.2019
General Team Member
Marianos
06.2017 - 09.2018
Administrative Assistant
Full effect theatrical dance company
01.2015 - 12.2018
High school diploma -
Disney II Magnet High School
Similar Profiles
Emanda DonaldEmanda Donald
Caregiver at Addus HealthCare, Inc.Caregiver at Addus HealthCare, Inc.
Joan WelchJoan Welch
Operations Manager at Addus Healthcare ServicesOperations Manager at Addus Healthcare Services
Nichole ArtaleNichole Artale
Home Health Aide at Addus HealthCare, IncHome Health Aide at Addus HealthCare, Inc