Jayla Davis
Summary
Dedicated individual seeking new opportunities to grow alongside a company. Eager to contribute skills and expertise to a dynamic organization that values professional development and fosters a collaborative work environment. Committed to delivering exceptional results and continuously expanding knowledge to make a meaningful impact on the company's success.
Overview
5
5
years of professional experience
Work History
Loan Specialist
Credit Central, LLC
02.2024 - Current
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Negotiated loan terms and conditions with customers to secure best deal.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Processed payments and applied to customer balances.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
Foster Care Provider
Self Employed
12.2023 - 01.2024
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Assisted foster children with completing homework assignments and improving their overall academic performance.
- Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
Receptionist
Murfreesboro Medical Clinic & Surgicenter
03.2023 - 12.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Streamlined invoice processing to ensure timely payments and financial operations.
Manager
Papa Murphy's
08.2019 - 12.2022
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma - General Study
Oakland High School
Murfreesboro02.2023
Certification - Medical Assisting
Tennessee Professional Training Institute
Murfreesboro, TN05.2022
Skills
- Customer Assistance
- Banking knowledge
- Telephone and email etiquette
- Effective Communication
- Customer Support
- Financial Planning
- Computer Skills
- Calendar Management
- Strong Work Ethic
- Schedule Management
- Recordkeeping proficiency
- Multitasking
Timeline
Loan Specialist
Credit Central, LLC
02.2024 - Current
Foster Care Provider
Self Employed
12.2023 - 01.2024
Receptionist
Murfreesboro Medical Clinic & Surgicenter
03.2023 - 12.2023
Manager
Papa Murphy's
08.2019 - 12.2022
High School Diploma - General Study
Oakland High School
Certification - Medical Assisting
Tennessee Professional Training Institute
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