Jayla Godwin
Memphis,TN
Summary
Versatile and results-driven professional with a robust background in transportation and logistics, notably with Away Transport. Excelled in heavy equipment operation and team collaboration, enhancing operational efficiency and customer satisfaction. Proven ability to manage and mentor teams, achieving significant improvements in productivity and service quality.
Overview
7
7
years of professional experience
Work History
Dump Truck Driver
Away Tranzport
Memphis, TN
05.2024 - Current
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Operated with safety and skill to avoid accidents and delays.
- Safely drove truck and materials to various destinations in Tennessee .
- Reduced maintenance costs by performing routine upkeep on dump truck equipment and promptly reporting any necessary repairs.
- Enhanced operational efficiency by conducting thorough pre-trip and post-trip inspections on dump truck equipment.
- Developed and established good relationships with customers by delivering prompt and courteous service with clear communication.
- Ensured accurate documentation by maintaining detailed records of all transported loads, distances traveled, and hours worked.
CDL Truck Driver
Schneider
Memphis, TN
06.2023 - 12.2023
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Team Leader
McKesson
Memphis, TN
07.2022 - 04.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Warehouse Worker
McKesson
Memphis, TN
10.2020 - 04.2023
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Server
Longhorn Steakhouse
Memphis, TN
05.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Warehouse Worker
FedEx
Memphis, TN
09.2017 - 05.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Education
N/A - Business Management
Southwest Community College
Memphis, TNSkills
- Heavy equipment operation
- Vehicle inspections
- Safe driving practices
- GPS navigation
- Picking and packing
- Heavy lifting
- Team collaboration
- Punctual and dependable
- Problem-solving
- People management
- Work Planning and Prioritization
- Coaching and mentoring
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Dump Truck Driver
Away Tranzport
05.2024 - Current
CDL Truck Driver
Schneider
06.2023 - 12.2023
Team Leader
McKesson
07.2022 - 04.2023
Warehouse Worker
McKesson
10.2020 - 04.2023
Server
Longhorn Steakhouse
05.2019 - 09.2020
Warehouse Worker
FedEx
09.2017 - 05.2019
N/A - Business Management
Southwest Community College