Jayla Goodwin
Due West,South Carolina
Summary
A results-driven HR Professional with extensive experience in UKG, data management processes, payroll, compensation, and benefits administration. Demonstrated ability to troubleshoot and resolve technical system issues, create and maintain reports, and manage business processes. Strong attention to detail and excellent verbal and written communication skills. Experienced Benefits Administrator skilled in finding providers, setting up plans and coordinating enrollments. Solid understanding of documentation, recordkeeping and compliance requirements.
Overview
4
4
years of professional experience
Work History
HR Compensation & Benefits Administrator
OTO Development
2023.01 - Current
- Responsible for managing employee data across all HRIS systems, and identifying areas of improvement to ensure proper usage of systems
- Configured, tested, validated, and implemented open enrollment in Explain My Benefits, resulting in optimized employee enrollment experiences
- Managed benefits for 2000 team members
- Administered and maintained FMLA, PDL, CFRA, STD, & LTD paperwork for over 1,000 employees
- Worked with HR Systems to support coordination and drive automation of data, and identified areas of improvement to ensure effective usage of systems
- Designed and implemented compensation planning for both exempt and non exempt employees.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Created salary structures and salary bands for multiple positions.
Payroll Analyst
OTO Development
2022.01 - 2023.01
- Worked as Payroll Analyst, responsible for processing multi-state payroll, ensuring data changes are properly inputted
- Effectively used file transfer tool to mass upload payroll data changes into systems
- Executed merit increases, job changes, demotions, and status changes within UKG
- Monitored time cards to ensure team members are paid accurately.
- Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
- Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees.
HR Specialist
Mclaughlin Body Company
2020.01 - 2022.01
- Worked as a HR Specialist, responsible for answering payroll and benefit inquiries in a timely manner, and the development and implementation of HR policies and procedures
- Maintained workers compensation paperwork and streamlined the data management process
- Acted as the HRIS Admin for HR, providing training and support to colleagues on the effective use of platform
- Demonstrated good initiative, a positive pro-active attitude and the ability to work effectively in a fast-paced environment resulting in successful management of HR processes.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Processed I9, E-verifcation, and new hire paperwork.
International Recruiter
Last Resort Inc.
2020.01 - 2020.01
- Worked as recruitment specialist focusing on hiring English language instructor for Japan
- Conducted 30 phone and Skype interviews every week
- Filled 20 teaching positions in less than a month
- Acted as U.S ambassador
- Representative between the U.S., Japan, and the U.K
- POC for Japanese exchange students and parents, ensuring timely updates throughout their stay in America.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
Msc. Human Resource Management -
Southern New Hampshire University
Manchester, NH01.2021
BA International Relations & Affairs -
College of Charleston
Charleston, SC01.2018
Skills
- UKG Ready
- BI Reporting Data management
- Business process configuration
- Kaizen
- Enrollment procedures
- Excel
Accomplishments
- HR Process Automation
- Successfully automated HR benefit processes and improved data keeping by 60%.
- Developed HR reporting catalogue and provided actionable insights to drive compensation best practices.
Timeline
HR Compensation & Benefits Administrator
OTO Development
2023.01 - Current
Payroll Analyst
OTO Development
2022.01 - 2023.01
HR Specialist
Mclaughlin Body Company
2020.01 - 2022.01
International Recruiter
Last Resort Inc.
2020.01 - 2020.01
Msc. Human Resource Management -
Southern New Hampshire University
BA International Relations & Affairs -
College of Charleston
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